guys help please, installer problem

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  1. Posts : 11
    windows 7 ultimate 64bit
       #1

    guys help please, installer problem


    ok, I got myself fresh copy of office 2010 proffesional, removed 2010 beta and here is the thing:


    Now, i allready removed office, cleaned registry except for one key that I can not remove nor can not change permissions to delete it, Except for that one reg.key all is gone, why do i keep getting that message? I tried FIX IT tool from microsoft and yet nothing...anyone? pls
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Hello and Welcome to SF !

    Is that Reg key giving problems in installing Office 2010 Pro ? What is that key ?

    - Captain
      My Computer


  3. Posts : 11
    windows 7 ultimate 64bit
    Thread Starter
       #3

    I dont really know if that key is the problem...
    its office key, under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck!
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #4

    dragan said:
    I dont really know if that key is the problem...
    its under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck!
    What error you get while installing Office 2010 ?
      My Computer


  5. Posts : 11
    windows 7 ultimate 64bit
    Thread Starter
       #5

    Capt.Jack Sparrow said:
    dragan said:
    I dont really know if that key is the problem...
    its under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck!
    What error you get while installing Office 2010 ?
    One I posted at top of the post, from the pic. here, i´ll put it in attachment also
    Attached Thumbnails Attached Thumbnails guys help please, installer problem-problem.jpg  
      My Computer


  6. Posts : 11
    windows 7 ultimate 64bit
    Thread Starter
       #6

    Capt.Jack Sparrow said:
    Hello and Welcome to SF !

    Is that Reg key giving problems in installing Office 2010 Pro ? What is that key ?

    - Captain
    Dont get it, as lon as I keep trying to change permissions it just keeps adding subkeys!!!now it looks like this:

    \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Common\SmartTag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}
    I give up!
      My Computer


  7. Posts : 11
    windows 7 ultimate 64bit
    Thread Starter
       #7

    OK, removed bloody key, now lets try, I´ll get back at ya. Thanks Cap´
      My Computer


  8. Posts : 11
    windows 7 ultimate 64bit
    Thread Starter
       #8

    I am now completely "office free", not a single bit but still same issue, can not install with same error message. And i´m out of ideas....
      My Computer


  9. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #9

    Hello,

    Try this option see if that works Uninstall Or Remove Microsoft Office 2010. Make sure you try the advance option
      My Computer


  10. Posts : 11
    windows 7 ultimate 64bit
    Thread Starter
       #10

    Capt.Jack Sparrow said:
    Hello,

    Try this option see if that works Uninstall Or Remove Microsoft Office 2010. Make sure you try the advance option
    Advance option works! Thank you Cap´
    regards
      My Computer


 
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