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Windows 7: Microsoft Office 2010 32-bit vs 64-bit?

30 Jan 2011   #1

Windows 7 Home Premium 64bit
 
 
Microsoft Office 2010 32-bit vs 64-bit?

My husband tried to email a word document and an excel spreadsheet from his office to his home laptop but is having problems.

The document from the office was created in MS Office 2010 32-bit but saved as a 97-2003 compatible document since not everyone is on 2010.

His new home laptop is set up with MS 2010 64-bit, but when tried to open the word document, it would not open until he saved it as a MS Word 2010 document, and Excel would not open.

Does it make any difference that the home pc is 64-bit MS Office for compatability problems?


My System SpecsSystem Spec
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31 Jan 2011   #2

Windows 7 Home Premium 64bit
 
 

When you have pressed 'Open' and get the list of files available, ensure that in the drop-down menu to the right of the 'file name' box', it says ALL Word Documents, not just Word Documents.
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Attached Images
 
My System SpecsSystem Spec
31 Jan 2011   #3

Windows 7 Home Premium 64bit
 
 

Here's a screen cap of what the "error" looks lie - just the MS 2010 logo.Name:  Capture.JPG
Views: 3674
Size:  11.0 KB

Name:  Capture2.JPG
Views: 3675
Size:  8.6 KB

Any suggestions?


My System SpecsSystem Spec
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31 Jan 2011   #4

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server
 
 

Hi there
unless you are running really HUGE spreadsheets the general consensus seems to be go with the 32 bit version of Office 2010 at least until a service pack or two appears -- regardless of whether or not you are using Windows 7 x-86 / x-64.

The 64 bit version of office 2010 is still largely regarded as experimental.

Cheers
jimbo
My System SpecsSystem Spec
31 Jan 2011   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I think the problem is that the file was e-mailed to you. Word 2010 treats such files with suspicion.
My System SpecsSystem Spec
31 Jan 2011   #6

Windows 7 Home Premium 64bit
 
 

Ok, I went back and uninstalled MS2010 64-bit and reinstalled as 32-bit. However, now instead of the MS Office logo, I get thisName:  Capture.JPG
Views: 3653
Size:  12.0 KB

A blank page. I can open in preview, but surely there is a workaround for this.

the original document was emailed from his company email through Citrix, so maybe there is some way to identify email coming in from there is automatically safe to open?


My System SpecsSystem Spec
31 Jan 2011   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You may be able to do something in Trust Center. I've not used it but it's worth a try.

Microsoft Office 2010 32-bit vs 64-bit?-capture4.jpg


My System SpecsSystem Spec
31 Jan 2011   #8

Windows 7 Home Premium 64bit
 
 

ok, got the excel problem solved - it will open and download.

word however is another bugger, here's the screenshot which clearly shows its not reading and downloading to word.Name:  Word Snip.JPG
Views: 20
Size:  54.4 KB


My System SpecsSystem Spec
31 Jan 2011   #9

 
 

Quote   Quote: Originally Posted by StElmoQn View Post
Here's a screen cap of what the "error" looks lie - just the MS 2010 logo.Attachment 135584

Attachment 135585

Any suggestions?
What's really interesting (and strange) is that, the icon/logo you posted


is the icon/logo for Microsoft Office Picture Manager, so maybe the spread sheet (and word doc) were coming across as IMAGE files that were supposed to be opened with Microsoft Office Picture Manager (a GREAT photo editor, by the way, and is on your system if you have MS Office). The problem could've been caused by trying to open the image files with MS Office.
My System SpecsSystem Spec
31 Jan 2011   #10

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Imperfect1 View Post
Quote   Quote: Originally Posted by StElmoQn View Post
Here's a screen cap of what the "error" looks lie - just the MS 2010 logo.Attachment 135584

Attachment 135585

Any suggestions?
What's really interesting (and strange) is that, the icon/logo you posted


is the icon/logo for Microsoft Office Picture Manager, so maybe the spread sheet (and word doc) were coming across as IMAGE files that were supposed to be opened with Microsoft Office Picture Manager (a GREAT photo editor, by the way, and is on your system if you have MS Office). The problem could've been caused by trying to open the image files with MS Office.

That logo went away when I uninstalled the 64-bit office and reinstalled the 32-bit version. I can now preview open and download excel spreadsheets, but nada with word documents.
My System SpecsSystem Spec
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 Microsoft Office 2010 32-bit vs 64-bit?




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