Have you found a fix for this one? I have exactly the same problem except, without thinking, I installed Office 2007 before uninstalling the 2010 trial version.
The icon is the blank one with lines and the letters docx, opens correctly and when looking at the properties the correct icon appears for Microsoft Office Word. All the other Office file extensions are associating with the right icon.
The machine is a new Dell with Windows 7 Professional 64 bit.
It is driving me mad.
Nope...still no fix...I'm still hoping that Golden's help will be forthcoming. But as of now, I've just consigned myself to live with it.
Hi mbwilde
This sounds a bit bizzare, but after trying everything I could find on this and other discussions, I tried thinking of what I might have changed on a new computer to make this happen, all I did, or so I thought, was copy Documents and Desktop from the old machine to the new one. I showed hidden files on the desktop and found a configuration file with reference to iconcache (can't remember exactly what is was as it is a computer I set up for a client). I renamed that file and all my problems went away! All Word icons are now Word icons
I am having the same problem as well. All of the files I use associated with Word are just white pages with lines. It happened the EXACT same way as well. I had a trial version of Office installed and I installed 2007 first and then removed the trial. All of my files have been little white pages with lines on them ever since. Is there anyway to fix this? The Icon Cache restore doesn't work I've tried it hundreds of times in different ways that other forums have suggested. how to fix this problem!!??
I realize that this is an old thread, and you may have solved your problem already, but I recently got the same problem after taking ownership of my windows folder and running a utilities program to clean my PC. The problem is most likely with your Installer system folder, if you go into explorer and paste this path in "C:\Windows\Installer\{90140000-003D-0000-0000-0000000FF1CE}" it will take you to the folder where Microsoft Office 2010 stores the files associated with the file icons. If this folder is missing like it was in my case try downloading ShadowExplorer to recover this folder and FileTypesMan to change the icons back once you restored your folder.
Hopefully this at least might help someone down the line.
:)
1) in "search/run" type "ois"
2) Select ---> Menu
3) Select ---> Detect and Repair ( leave last check-box "UN-checked" )
4) WHALLA!
If the above doesn't work, try having BOTH check-boxes "checked" in no 3 above...
Quote