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Windows 7: broken explorer preview Office 2010


08 Mar 2011   #11

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Irene View Post
Can you post a view - screen print - of the window?
preview pane is blank. This occurs with all Office document types and PDFs as well. I'm using 32 bit Win 7 Pro



Attached Thumbnails
broken explorer preview Office 2010-blank-explorer-preview.jpg  
My System SpecsSystem Spec
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08 Mar 2011   #12

Windows 7 Home Premium 64bit
 
 

Are the files which you don't see, from Office 2010 or earlier versions?
My System SpecsSystem Spec
08 Mar 2011   #13

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Can I just check something? If you click on the Tools Folder Options in Explorer, and then select View, is the option shown in the image below ticked?

Regards,
Golden


Attached Images
 
My System SpecsSystem Spec
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08 Mar 2011   #14

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

Can I just check something? If you click on the Tools Folder Options in Explorer, and then select View, is the option shown in the image below ticked?

Regards,
Golden
I can't see any version of office files and yes the box is ticked.
My System SpecsSystem Spec
08 Mar 2011   #15

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Mmmm....OK let me investigate a bit more.

Do you use Outlook? Can you preview files sent to you using Outlook?
My System SpecsSystem Spec
08 Mar 2011   #16

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by nabilalk View Post
Quote   Quote: Originally Posted by Irene View Post
Can you post a view - screen print - of the window?
preview pane is blank. This occurs with all Office document types and PDFs as well. I'm using 32 bit Win 7 Pro
The view you show, appears to me, to be through "My Computer".

Can you you view all of the files if you open Word 2010?
My System SpecsSystem Spec
08 Mar 2011   #17

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Irene View Post
Quote   Quote: Originally Posted by nabilalk View Post
Quote   Quote: Originally Posted by Irene View Post
Can you post a view - screen print - of the window?
preview pane is blank. This occurs with all Office document types and PDFs as well. I'm using 32 bit Win 7 Pro
The view you show, appears to me, to be through "My Computer".

Can you you view all of the files if you open Word 2010?
I can view any Word document or text file in Word 2010. My issue is with the explorer preview pane. I hope I understood your question.
My System SpecsSystem Spec
09 Mar 2011   #18

Windows 7 Home Premium 64bit
 
 

OK, I have it at last!

You must have at some tome touched the show/hid preview pane - see below - just touch the icon in the red circle and your preview pane will re-appear!
.


Attached Thumbnails
broken explorer preview Office 2010-preview.png  
My System SpecsSystem Spec
09 Mar 2011   #19

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi Irene,

I think he has already tried that - if you look in his attached image in Post #11, you will see the preview has been activated (compare his image to mine below). My gut feeling is that the functionality has somehow been disabled (possibly somewhere in Policies). I'm having a bit of a dig for it.......

Regards,
Golden


Attached Thumbnails
broken explorer preview Office 2010-2.png  
Attached Images
 
My System SpecsSystem Spec
09 Mar 2011   #20

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

OK......this is worth a go, although I'm not sure how it would have changed (is this PC in a corporate environment by any chance?). The Preview pane can be disabled by using a specific policy : lets check to see it that is the case.

1. Click Start Orb, and in the search box type gpedit.msc and hit enter. (gpedit = group policy editor)
2. Navigate to Preview Pane Location as shown in the attached image.
3. Right-click on the option, and then select edit.
4. Is the Preview Pane Location shown as Not configured, Enabled, or Disabled? (refer to the attached image)

Regards,
Golden


Attached Thumbnails
broken explorer preview Office 2010-capture.png  
My System SpecsSystem Spec
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 broken explorer preview Office 2010




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