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Windows 7: broken explorer preview Office 2010

09 Mar 2011   #21

Windows 7 Home Premium 64bit
 
 

Thanks for the explanation, Golden.

However, someone else with the same problem here, with some suggestions to resolve the issue:
Win 7 preview pane - Microsoft Answers

One recommendation is to run an SFC scan:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Quote:
Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:
  1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  2. Type the following command, and then press ENTER: sfc /scannow
    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
To determine which files could not be repaired by the System File Checker tool, follow these steps:
  1. Open an elevated command prompt.
  2. Type the following command, and then press ENTER: findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt
    Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.
  3. Type the following command, and then press ENTER: edit sfcdetails.txt
    The Sfcdetails.txt file uses the following format: Date/Time SFC detail


My System SpecsSystem Spec
09 Mar 2011   #22

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Oh nice find Irene

Some of those suggestions look far, far easier than using gpedit. Hopefully they work because I cannot see how the policy would have changed, except if this PC is in a corporate environment, and it was changed on purpose for security reasons.
My System SpecsSystem Spec
09 Mar 2011   #23

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Oh nice find Irene

Some of those suggestions look far, far easier than using gpedit. Hopefully they work because I cannot see how the policy would have changed, except if this PC is in a corporate environment, and it was changed on purpose for security reasons.
We just need to wait now for nabilalk to try it/them out.
My System SpecsSystem Spec
.


09 Mar 2011   #24

 
 

I don't think anyone's suggested fixing the preview options
specifically for MS Office. Try this:

From an MS Office doc (i.e. a Word doc) click on the MS button in the upper-left corner, select Word Options, and on the 'Popular' screen (the first screen) check: "Enable Live Preview."
My System SpecsSystem Spec
09 Mar 2011   #25

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Mmm...thats Word 2007 right? I can't find that option in Word 2010......I'll dig a bit more.
My System SpecsSystem Spec
09 Mar 2011   #26

 
 

Quote   Quote: Originally Posted by Golden View Post
Mmm...thats Word 2007 right? I can't find that option in Word 2010......I'll dig a bit more.
Yes, it is Word 2007. I was assuming that MS hadn't changed that function in Word 2010 because it's so basic and essential. But we all know about the pitfalls of assuming. . .
My System SpecsSystem Spec
09 Mar 2011   #27

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Imperfect1 View Post
Quote   Quote: Originally Posted by Golden View Post
Mmm...thats Word 2007 right? I can't find that option in Word 2010......I'll dig a bit more.
Yes, it is Word 2007. I was assuming that MS hadn't changed that function in Word 2010 because it's so basic and essential. But we all know about the pitfalls of assuming. . .
It's in File - Options - General (second option down)
My System SpecsSystem Spec
09 Mar 2011   #28

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Ah OK. Thanks Irene.

Yeah, I don't think Live Preview is the trick : from what I can see that affects the "live" changes inside Word as you change fonts etc.
My System SpecsSystem Spec
09 Mar 2011   #29

 
 

Quote   Quote: Originally Posted by Irene View Post
Quote   Quote: Originally Posted by Imperfect1 View Post
Quote   Quote: Originally Posted by Golden View Post
Mmm...thats Word 2007 right? I can't find that option in Word 2010......I'll dig a bit more.
Yes, it is Word 2007. I was assuming that MS hadn't changed that function in Word 2010 because it's so basic and essential. But we all know about the pitfalls of assuming. . .
It's in File - Options - General (second option down)
Good for you Irene! Thanks for finding it!
My System SpecsSystem Spec
09 Mar 2011   #30

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
OK......this is worth a go, although I'm not sure how it would have changed (is this PC in a corporate environment by any chance?). The Preview pane can be disabled by using a specific policy : lets check to see it that is the case.

1. Click Start Orb, and in the search box type gpedit.msc and hit enter. (gpedit = group policy editor)
2. Navigate to Preview Pane Location as shown in the attached image.
3. Right-click on the option, and then select edit.
4. Is the Preview Pane Location shown as Not configured, Enabled, or Disabled? (see attached image)

Regards,
Golden
@Golden:

Preview pane works for image files (see attached), so the function is not disabled. It does not work for Office files or PDFs.

This is a personal PC, so no on corporate environment.

4. Is the Preview Pane Location shown as Not configured, Enabled, or Disabled? Not configured


Attached Thumbnails
broken explorer preview Office 2010-preview_pane_active.jpeg  
My System SpecsSystem Spec
Reply

 broken explorer preview Office 2010





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