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Windows 7: Can't install Office 2010 Updates for March?

11 Mar 2011   #1
CMSgt84

W7 Pro X64
 
 
Can't install Office 2010 Updates for March?

I just can't get the updates to install. I installed Office 2010 witha clean install last month & had to reinstall it twice to get it to do the updates into Ofiice 2010. Now it's doing the same thing again this month. W7Pro X64 Updates installs fine.

I even installed the System Update Readiness Tool & performed a full system scan with no items found.

Updates KB982726, 2494150, 2493983. I tried each one seperately & downloaded to my HD & still fails.

Windows Upate states Error 80070643

Help!

Pat


My System SpecsSystem Spec
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11 Mar 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
11 Mar 2011   #3
CMSgt84

W7 Pro X64
 
 

The failure code does not have a Zero or X in front of it. It is 80070643.

I have just tried SFC & MS Fix it tool & it still will not load. I am really thinking about dumping 2010 & rolling back to 2007. At least WIN7 updates!

I might have to call M/S Support.
My System SpecsSystem Spec
.


11 Mar 2011   #4
Irene

Windows 7 Home Premium 64bit
 
 

For MS Support, just select your Country:
Select your region
My System SpecsSystem Spec
12 Mar 2011   #5
Irene

Windows 7 Home Premium 64bit
 
 

Reference to the error code here:
Windows Update error 80070643

Quote:
Windows Update error 80070643 can happen for several reasons. The most common cause is a problem with the .NET Framework installed on the computer. You might also encounter this error when installing updates
You receive error 0x643, error code 0x80070643 or updates may be re-offered when you try to install .NET Framework updates when using Windows Update or Microsoft Updates
My System SpecsSystem Spec
13 Mar 2011   #6
CMSgt84

W7 Pro X64
 
 

Called M/S Support. They spend 2 hours with me on my computer through their Easy Assist program & my phone. She tried to correct the issues but every fix she tried failed. She then tried to to uninstall Office & it failed so she had to completely manual install the program from the registry. After she cleaned it out & reinstalled it from her download it took the blocked updates & then installed the rest of the office updates before I closed down for the night session. MS Support was super!

Pat
My System SpecsSystem Spec
13 Mar 2011   #7
Irene

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by CMSgt84 View Post
Called M/S Support. They spend 2 hours with me on my computer through their Easy Assist program & my phone. She tried to correct the issues but every fix she tried failed. She then tried to to uninstall Office & it failed so she had to completely manual install the program from the registry. After she cleaned it out & reinstalled it from her download it took the blocked updates & then installed the rest of the office updates before I closed down for the night session. MS Support was super!

Pat
Splendid news, Pat.
I have also experienced MS remote support - excellent.
My System SpecsSystem Spec
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 Can't install Office 2010 Updates for March?




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