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Windows 7: Outlook 2007 quit working

20 Mar 2011   #1
syl16

windows 7 ultimate x64
 
 
Outlook 2007 quit working

I have configured Outlook to use 4 email addresses, two hotmails and two aol accounts; it was working fine, but lately I had to reboot the computer for the program to send or receive emails. Now, not even doing that works. It gets stuck on send/ receive


My System SpecsSystem Spec
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20 Mar 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

Which anti-virus are you using?
Scanning outgoing mail can make the send/receive function 'hang'.

You could try running the Office Diagnostics to see if it finds and problems to correct:
From the toolbar, select Help > Office Dianostics > follow the on-screen prompts.
My System SpecsSystem Spec
21 Mar 2011   #3
syl16

windows 7 ultimate x64
 
 

Thank you for your repply!
I am using Norton 360, and I disabled the antivirus to check emails I send or receive, and now Outlook is working fine! Thanks for the suggestion!
My System SpecsSystem Spec
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22 Mar 2011   #4
Irene

Windows 7 Home Premium 64bit
 
 

Excellent news!

If you can independently control the scans for incoming and outgoing, it would be good to retain the incoming scan.
My System SpecsSystem Spec
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 Outlook 2007 quit working




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