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Windows 7: Outlook 2007 quit working

20 Mar 2011   #1

windows 7 ultimate x64
Outlook 2007 quit working

I have configured Outlook to use 4 email addresses, two hotmails and two aol accounts; it was working fine, but lately I had to reboot the computer for the program to send or receive emails. Now, not even doing that works. It gets stuck on send/ receive

My System SpecsSystem Spec

20 Mar 2011   #2

Windows 7 Home Premium 64bit

Which anti-virus are you using?
Scanning outgoing mail can make the send/receive function 'hang'.

You could try running the Office Diagnostics to see if it finds and problems to correct:
From the toolbar, select Help > Office Dianostics > follow the on-screen prompts.
My System SpecsSystem Spec
21 Mar 2011   #3

windows 7 ultimate x64

Thank you for your repply!
I am using Norton 360, and I disabled the antivirus to check emails I send or receive, and now Outlook is working fine! Thanks for the suggestion!
My System SpecsSystem Spec

22 Mar 2011   #4

Windows 7 Home Premium 64bit

Excellent news!

If you can independently control the scans for incoming and outgoing, it would be good to retain the incoming scan.
My System SpecsSystem Spec

 Outlook 2007 quit working

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