Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Word process doesn't stop

01 Apr 2011   #1
gogreen

Windows 10 Home, 64 bit
 
 
Word process doesn't stop

Why does MS Word not shut down properly? This happens occasionally and, I think, haphazardly. I go into task manager and even though I've closed the program, the Winword file remains, thus preventing my deleting Word's temp files.

Thanks.




Attached Thumbnails
-manager.png  
My System SpecsSystem Spec
.
02 Apr 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

You could try an Office Repair (I have assumed that you are running Office 2010):

Quote:
Repair your Office 2010 programs

Repair your Office 2010 programs by doing the following:
  1. Click Start, then click Control Panel.
  2. Click Programs and Features.
  3. Click the Office 2010 program that you want to repair, then click Change.
  4. Click Repair, then click Continue. You might need to restart your computer after the repair is complete.
My System SpecsSystem Spec
02 Apr 2011   #3
gogreen

Windows 10 Home, 64 bit
 
 

Hi Irene. I've tried a repair before--forgot to mention that. It's OK for a while after the repair, but goes back to its bad behavior.
My System SpecsSystem Spec
.

02 Apr 2011   #4
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Click start orb, in run box type:

winword /a

Hit enter. This starts word in safe mode to a blank document. Now close word and check in task manager whether the exe is still running. If it isnt, the problem is likely because of some add-in.
My System SpecsSystem Spec
02 Apr 2011   #5
gogreen

Windows 10 Home, 64 bit
 
 

It's still running after starting winword /a. I could run a repair, but that isn't a permanent cure. Any suggestions? Thanks.
My System SpecsSystem Spec
02 Apr 2011   #6
Imperfect1

 
 

This is a common problem with Word, unfortunately. Here are some suggestions:

Open file and close it by clicking on File, Close, NOT by using the X icon in the upper-right corner. See if that works.

If it doesn't, with the file open, open Task Manager. Highlight the file in Task Manager and “End Process.” Then go to Windows Explorer and see if you can delete the file. (If Task Manager doesn't see that file open, go into your Start menu's Recent Items list, select that file, and with that file open, go back into Task Manager. Highlight that file in Task Manager and “End Process.” Then go to Windows Explorer and you should be able to close or delete the file. You may have to repeat this process several times, each time selecting the next most recent item in the Recent Items list.)

If that doesn’t work, right-click Computer, select Manage, Shared and from the list select Open Files. Close the open files and try to close or delete the file again.

If none of the above works, go back into Task Manager, Processes + close explorer.exe. Then restart explorer.exe by going back into Task Manager, and in File section, select New Task (Run). Type explorer.exe (or C:\Windows\explorer.exe) in the Run box (it may be there already). Below the command, it should say: This task will be run with Administrator privileges. Click Okay

You can also try some 3rd party apps:

Unlocker - when you're trying to delete a file but Windows says no because the file is supposedly in use. If you can't figure out what program is using it, the error is usually caused by the file handle being held open by a program, process, or another user. The challenge is finding what has it open, and the freeware utility Unlocker makes it easy to identify. Simply right-click the folder or file and select Unlocker. If the folder or file is locked, a window listing of lockers will appear. Simply click 'Unlock All' and you are done!

LockHunter - a free tool to delete files blocked by any processes - LockHunter is a free tool similar to Unlocker to delete files blocked by someone you do not know. LockHunter is useful for fighting against malware, and other programs that blocks files without a reason. Unlike other similar tools it deletes files into the Recycle Bin so you may restore them if deleted by mistake. Supports 32-bit and 64-bit Vista.
My System SpecsSystem Spec
02 Apr 2011   #7
gogreen

Windows 10 Home, 64 bit
 
 

Quote   Quote: Originally Posted by Imperfect1 View Post
This is a common problem with Word, unfortunately. Here are some suggestions:

Open file and close it by clicking on File, Close, NOT by using the X icon in the upper-right corner. See if that works.
I've used this before with other applications. Didn't connect the two. I'll try this for a while first and see what happens after a while because this is the likely candidate.

Thanks!
My System SpecsSystem Spec
Reply

 Word process doesn't stop




Thread Tools




Similar help and support threads
Thread Forum
Sound Doesn't Work After Ended Process of Audiodg.exe
After ended process tree of audiodg.exe using Resource Monitor,my volume doesn't work. How to make my volume back to normal? Help me please.
General Discussion
Why doesn't Windows tell you which process is being used?
Sometimes when a process locks a folder, you just get a pop-up sorry this folder is being used by another process. How in the WORLD does that help you? Why doesn't Windows give the exact process? {Pretty lame if you ask me....
General Discussion
HP updates unwanted drivers automatically. Stop this process.
Hello everyone. I'm working on an image-deployment project in my company and I've been researching for so long now and couldn't find an answer. Description of the image-deployment project: We have set up a server, which manages this master-image. Using a net console we can access the server...
Drivers
Help Me! I want to stop an autorun process! jp2launcher.exe
I was running Runescape, just for curiosity, and found a "Do you want jp2launcher.exe to run?" it isn't UAC'ed, so nothing to worry about unless I go back to that same page. I clicked on "Don't ask again". I want to undo those damn clicks I did. Lol. I don't want it to be saved, I realized I...
Browsers & Mail
How to stop svchost.exe process
Hi, this svchost runs out of nowhere, most of the time it runs when I stop using the computer for like an hour or it runs when Norton is running a background performance, but even if Norton finished its job, the svchost won't stop. It happens once in a while, but sometimes it happens very...
General Discussion
Stop 0x0a Irq_not_less_or_equal during boot process
I fixed my memory BSODs by getting some new RAM, but this BSOD is still giving me some issues. I've updated my drivers as best I could. Some I couldn't find any drivers for since I just got this system a week ago, and the Sandy Bridge stuff came out in January. Anyways, I'm running Windows 7...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App