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Windows 7: Outlook Data File Password


02 Apr 2011   #1

Windows 7 Pro 32 bit
 
 
Outlook Data File Password

When I try to open my 2010 Oulook the following window opens: Heading - "Outlook data file password." Message - "Type the password for [my e-mail address]"
I cannot change any settings in Outlook, everything is blank except for the window described above. I have tried all the passwords I know I could have or usually use and nothing works. There is no option to type in a username. I do not use an exchage server, only the POP and SMTP settings.
I have Windows 7 Pro 32 bit loaded with Office 2010 Home & Business.
What is causing this problem, and how do I solve it?
Many thanks
Marta

My System SpecsSystem Spec
.

02 Apr 2011   #2

Windows 7 Professional x64 Backtrack 4 R2
 
 

Your PST could be corrupt. I would suggest running the Inbox Repair tool ScanPST located in C:\Program Files\Microsoft Office\Office14.

Alternatively you could go to the following link and run the Microsoft Fix It instead.

How to find and run the Inbox Repair tool in Outlook.

Follow up with your results.
My System SpecsSystem Spec
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 Outlook Data File Password




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