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Windows 7: Can't open docx. and doc. files in 2010

12 Apr 2011   #1

Windows 7 Home 64 bit
 
 
Can't open docx. and doc. files in 2010

Hi,
I just installed the MS Office 2010. I cant open docx. files ...no error no mesage box...nothing happens. It simply refuses to open. Also, the doc files open as word pad..with some increpted text in the first page followed by normal unformatted text.....Please HELP!!

My System SpecsSystem Spec

12 Apr 2011   #2

Windows 7 Ultimate x64
Milton Keynes, United Kingdom
 
 

Hi, welcome to the forums

The best thing to do is to re-associate the file extentions with the correct programs. Open explorer and navigate to where the files are and use the Open With options to reassign them to Word/Word 2010.


OS
My System SpecsSystem Spec
12 Apr 2011   #3

Windows 7 Home 64 bit
 
 

When I do that it dosent list Microsoft word as one of the options..
My System SpecsSystem Spec
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12 Apr 2011   #4

Windows 7 Ultimate x64
Milton Keynes, United Kingdom
 
 

You may need to click Bowse and manually find the word executable.

for x86/x64 office
program files/office14/winword.exe

for x86 office installed on x64 Windows
program files(x86)/office14/winword.exe

Note   Note
You will not see the .exe but you will know the correct 1 as it's marked application
My System SpecsSystem Spec
12 Apr 2011   #5

Windows 7 Home 64 bit
 
 

Thanks for the quick reply... I tried this and the office14 folder just has OneNote folder which is empty!!! does that mean that the MS Office has not been installed properly????
My System SpecsSystem Spec
12 Apr 2011   #6

Windows 7 Ultimate x64
Milton Keynes, United Kingdom
 
 

That would be the indication. I would completely uninstall office then try again and make sure that you use a custom install and select all applications to install. That way you can almost guarantee that it'll work. Any apps you would want to remove can be done easily afterwards.
My System SpecsSystem Spec
12 Apr 2011   #7

Windows 7 Home 64 bit
 
 

Okie...thanks. will try!!
My System SpecsSystem Spec
13 Apr 2011   #8

Vista 64 bit and 32 bit (SP2)
Los Angeles, California + Milwaukee, Wis
 
 

My System SpecsSystem Spec
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 Can't open docx. and doc. files in 2010 problems?



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