Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Outlook Connector only works for a day?!

14 Apr 2011   #1

Windows 7
Outlook Connector only works for a day?!

Hey all,

I recently posted about a problem I was having with Outlook Connector, thinking I'd broken it after initially installing it successfully. So, after removing and reinstalling it, I was delighted when it worked fine all over again. Both my Hotmail and Outlook Pop3 accounts were syncronising in both places and in turn on my Windows phone.

Now 2 days later and having altered nothing, my hotmail emails are only being delivered to Hotmail and my Pop3 account emails only to my Outlook! And subsequently my phone is only syncing to Hotmail!

What's going on?! I've not touched anything but something's changed and not working how I need it!! Is this a common bug? I seem to recall reading something somewhere about Connector only working for a day?!

Any advice would be much appreciated!!

My System SpecsSystem Spec
14 Apr 2011   #2
Orbital Shark


Hi, welcome to the forums

There is an update for the Outlook Social Connector which is KB2441641. Problem is there's no help or support for that KB no on the microsoft web pages.

My guess is that after you've installed the OSC, Windows is installing the update and that could be causing the issue. You may want to try the following...

1, Uninstall the OSC
2, Re-install OSC
3, Run Windows Update and choose to hide the update for OSC

Now it's a waiting game to see if the OSC continues to work.

My System SpecsSystem Spec
14 Apr 2011   #3

Windows 7

Wow, thanks so much for your immediate reply!

My confession is that I don't have Windows Updates turned on - is this a critically poor move on my half?! So presumably the update you mentioned isn't the problem? Though it does seem that I did install updates last on 16/12/2010, so perhaps the update was available before then and has, subsequently been installed in any case? Am I able to check if it's been installed?

Outlook is now also having a problem send/receiving the Hotmail account, reporting these errors...

There was an error synchronizing your folder hierarchy. Error : 8004103a.
Error: 5102. Server. Exception of type 'System.OutOfMemoryException' was thrown..

And just to reiterate, I really haven't changed anything since the initially successful installation!

Thanks so much again...
My System SpecsSystem Spec

14 Apr 2011   #4
Orbital Shark


I only have WU set to notify so I choose when/what to download...

1 thing you could try is to export your personal info and uninstall outlook and try a re-install of it. You can then import the old data. The only thing with that is the error may re-occur. If you have no data you need to keep then you could just uninstall and re-install Outlook.

To check your installed updates click Control Panel > Programs > 'View installed updates'
My System SpecsSystem Spec

 Outlook Connector only works for a day?!

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Outlook Connector (Outlook 2010) Won't send/receive
Hi, I've just started using Outlook 2010 instead of WLM 2010, because it is getting too slow and really bugging me. I'm able to send/receive mail from a web account (from a website I administrate), my Gmail and ONE windows live account, but my main email (the second windows live account) just...
Browsers & Mail
Outlook Connector for Hotmail
Hi, I don't usually post a thread but spend most of time searching the others' posts which suit my situation. But for this, I couldn't find anywhere else so I decided to ask for help. My OS is win 7 32bit and I'm using office outlook 2007. I've been using yahoo and google accounts through outlook...
Browsers & Mail
Outlook,E-mails, connector...
Hello everyone, I have question. Can I or can I not upload all E-mails that I have back on my Web mail account. Every user on my site has access to their E-mails either via Web or Outlook. It works fine with connector. Both sides. But I have one user who hasn't got any mails in his Inbox on...
Microsoft Office
Outlook 2007 Connector settings?
How can I change the amount of time it takes for the outlook connector to check the mail? It takes forever to check it on it's own. I found a registry tweak, but it says to enter a value of 10 to 60 minutes. I would like it to be around 2 to 5 minutes though. I'm guessing it's simple and I'm...
Microsoft Office
Outlook connector problems
I have been using outlook connector with my windows live account and have noticed I am not able to receive mail from certain contacts. Some contacts work fine, others dont work at all? I have tried adding these contacts to the 'safe group' but this doesn't work. Does anyone know what I...
Browsers & Mail
Outlook 2003 Crashed by Outlook Connector (V12.1) on Wi
I installed Outlook Connector (V12.1) on Outlook 2003 on my home computer (Windows 7 Home Premium). After the installation, I opened the Outlook, Outlook starts, my Windows Live Hotmail account appeared in addition to my main e-mail account ( However, my mail account failed to work...
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:05.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App