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Windows 7: Outlook is not downloading all the emails..

12 May 2011   #1
Sibin656

WIndows 7 Professional
 
 
Outlook is not downloading all the emails..

Dear Sir..

i have 2 pcs,

PC1 - 1 laptop (Win 7 Professional)
PC2 - 1 desktop (Win XP)

i have 4 emails configured in Outlook 2007 on both systems.
also on both pc, i put the option " leave a copy of message on server.."

PC2 is downloading all the emails from the mail server..
but PC1 is not..
when i checked in the mail server, all the mails are there only.

the problem is only for that laptop..
can anybody help me to solve this..

waiting for ur quick reply..

thanks..

sibin


My System SpecsSystem Spec
.
12 May 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

Hello Sibin656, welcome to the forum.

Does PC1 download any emails at all?
My System SpecsSystem Spec
12 May 2011   #3
Sibin656

WIndows 7 Professional
 
 

thanks for ur reply..

it does only sometimes..
if today i've received 20 emails, PC1 'l download only 3 or 4..
My System SpecsSystem Spec
.

12 May 2011   #4
Irene

Windows 7 Home Premium 64bit
 
 

Do you have the same security software on both PC's?
My System SpecsSystem Spec
14 May 2011   #5
Sibin656

WIndows 7 Professional
 
 

PC1 has Norton Antivirus 2011
PC2 has Norton Antivirus 2010
My System SpecsSystem Spec
14 May 2011   #6
Irene

Windows 7 Home Premium 64bit
 
 

Norton is notoriously problematic with email scanning.

Can you check the settings for emails on both computers to see if they are identical?
My System SpecsSystem Spec
14 May 2011   #7
Sibin656

WIndows 7 Professional
 
 

thanks..

I have solved it..

Norton antivirus was the problem..

i have turned off "Scan Incoming Emails"..

now its working fine..

thanks for ur help..
thanks Windows seven forum..
My System SpecsSystem Spec
14 May 2011   #8
Irene

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Sibin656 View Post
thanks..

I have solved it..

Norton antivirus was the problem..

i have turned off "Scan Incoming Emails"..

now its working fine..

thanks for ur help..
thanks Windows seven forum..
Good news, Sibin656.
My System SpecsSystem Spec
24 Dec 2011   #9
nlawley

windows 7 64 bit
 
 
Microsoft office outlook not downloading all emails

I have one PC with 2 users. For one user it works perfectly but for the other it downloads only about 1 in 3 emails. I don't use Norton but McAfee.
My System SpecsSystem Spec
24 Dec 2011   #10
GianniDPC

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by nlawley View Post
I have one PC with 2 users. For one user it works perfectly but for the other it downloads only about 1 in 3 emails. I don't use Norton but McAfee.
Try disabling mail scanning in Mcafee
My System SpecsSystem Spec
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 Outlook is not downloading all the emails..




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