Dear Irene and Golden, Thank you both for your help. I think the /cleanprofile switch looks like the one that might solve this problem. Unfortunately, this switch does not work with Outlook 2010. Do you have any other suggestions?
Furthermore, I recently lost part of my sent mails (which are very important for my work) which I moved from the Sent Items folder to another folder to keep the file size from not getting too large with Sent Items. But all of a sudden, the file just dissappeared. I ran the /resetfolders but nothing happened. Do you have any other suggestions?
Frankly, this Outlook program is taking too much of my time. It seems that the program still has bugs but isn't Microsoft doing anything about this? Do they have another service pack in the works to fix these bugs? How do I find out what service pack I have now? And what should be the current one?
I do understand about the registry. But I have no way getting around it. If I don't run it from time to time I don't see any of my sent mails. This seems to fix it. But I am uncomfortable about tinkering with it. But so far I haven't got an alternative.
Many thanks and best regards,