Problems with Office 2010 Mini-Translator

Hello everyone,
Yesterday, i got the new office 2010 on my laptop, and i have a small problem. I tried removing and reinstalling office, but it didnt work.
When i turn on the Mini-translator feature under the review tab, set the desired "Translate To" language, highlight and hover over a word, i get the following message:
"The service could not respond. The service may not be installed. Running repair may help. If this problem persists, repair your product from within the Control Panel."
It happens mainly between French and another language. For example, when i try to translate from english to arabic, it works fine, but from english to french, or arabic to french, it doesnt work.
I also ran the repair option from control panel (before removing and reinstalling it), it still did not work.

Any ideas why and/or how to fix?
Any help's appreciated
Thanks

Neutron16 said:

That's probably because proof reading and other language specific goodies like dictionaries are not installed for French language.

Click Review - Translate - Translate selected text.

In the Research bar click Translation Options...
In your case most likely French is NOT among Available language pairs.

If it is not, go to Start- All programs - Microsoft Office 2010 - Microsoft Office 2010 Tools - Microsoft Office 2010 language preferences. Add French by selecting French in drop down menu and clicking Add button. It will show you that Proof reading is not installed.

Click on "Not installed". It is a link. Download required language. After installation of that language-specific features you should get dictionaries to and from French , which exist for Office 2010 (I think for French that would be about 4 local language pairs/dictionaries).

ok, i did all that, but it says that "Proofing (Spelling, grammar...)" is installed, although the "keyboard layout" is not enabled, but i have actually enabled it long time ago.. i can switch to the french keyboard from the taskbar (language bar)

Neutron16 said:

There are six options for French:
Belgium,
Canada,
France,
Luxembourg,
Monaco,
Switzerland.

Probably you have enabled one for keyboard and another for spelling.
Make sure one from the language bar is the same French as in Microsoft Office 2010 language preferences.

well i have enabled the Canadian French spelling AND keyboard. they still dont work

Neutron16 said:

ManG said:

well i have enabled the Canadian French spelling AND keyboard. they still dont work

Click Review - Translate - Translate selected text.
In the Research bar click Translation Options...
What French related language pairs do you have there?

Also, please post screenshot of this folder
C:\Program Files\Common Files\microsoft shared\TRANSLAT

Arabic to French (France)
English U.S. to French (France)
French (France) to Arabic
French (France) to English U.S.

and thats the screenshot

Neutron16 said:

At this point, I do not have any ideas other than reinstalling from a different media.

Or I can send you files from my folder
C:\Program Files\Common Files\microsoft shared\TRANSLAT

Alright that would be great if u send me yours