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Windows 7: PLEASE HELP! Excel "Not Responding"


29 May 2011   #1

Windows 7 business 32 bit
 
 
PLEASE HELP! Excel "Not Responding"

Please excuse my ignorance however I desperately need some help to figure out why my MS Office Excel 2010 (on Windows 7 Business 32 bit) keeps randomly "Not Responding" whenever I do some of the following : Open a document / insert a row / copy a sheet / etc... It hangs for anything from around 3 mins to 15 mins before fixing itself. Unless I get irritated and just manually close the whole excel using the task manger.

It does not matter whether I am using a file from the server (LAN) or directly from my hard drive (C Drive)..

Before when I had Windows Vista and Office 2003 (same computer) I had a problem whenever I wanted to change the printer option. Excel would hang for around 2 to 3 minutes while it was changing the printer. Didn't matter whether it was from or to a locally connected or a network printer. Now there appears to be no issue with the printer selection but I do have a big problem with the above items. What drives me mad is that it does not happen all the time.

Sometimes it fixes itself when I restart the program or my whole computer. Sometimes it fixes itself when I clean the disk on my C Drive. But even still - sometimes after doing all that nothing changes and it still hangs. Then other days nothing will be a problem at all. I really don't get it! I have 4Gig of RAM - if that makes any difference.

Would really appreciate any and all help / suggestions!! PLEASE PLEASE!!!
Thanks so very much in advance!!

Jacq

My System SpecsSystem Spec
.

29 May 2011   #2

Windows 7 Home Premium 64bit
 
 

Perhaps there is something here which will help:
The program stops responding when you try to open or to save a file in an Office 2002 program, in an Office 2003 program, in an Office 2007 program, or in an Office 2010 program

Quote:
This problem may occur if any one of the following conditions is true:
  • When the computer is connected to one or more mapped network shares that are nonexistent or that are currently offline.
  • When one or more mapped drives are persistent, and the drive is in a domain that is not trusted.
  • When the mapped drive is located on a slow or a down-level computer. A down-level computer is when the operating system of the computer has an earlier version of Microsoft Windows than the computer that you are using).
  • When a mapped drive is connected across a Wide Area Network (WAN).
  • When a drive is an inaccessible removable drive.
My System SpecsSystem Spec
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 PLEASE HELP! Excel "Not Responding"




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