The Microsoft office word on my system has stopped working.
This is the message that pops up.
If I press yes, it just crashes. If I press no it does the same.
The other office programs are working fine. So I uninstalled, cleaned registry with CCleaner, restarted, installed it again but it is still showing the same message.
I would greatly appreciate any help.
Last edited by skt; 13 Jun 2011 at 05:13. Reason: Screenshot Reuploaded
You might want to run a full anti-virus scan in Safe Mode.
Thanks Irene!
I am using Office 2010, 64Bit.
Seavixen32: thanks, will try that.
But I think it's could be a registry related issue .
Let's begin by performing an Office Repair. Please read through the tutorial before you start:
Office 2010 - Perform Repairs
Thanks Irene.
I have already tried repairing before uninstalling and reinstalling . I used the first method from your link. But somehow it didn't work.
On the basis that the registry could be the problem, uninstall Office then open regedit.
Backup the registry then navigate to this key:
HKEY_Local_Machine\Software\Microsoft\Office
Delete this key, which should remove the hive for Microsoft Office.
Close regedit and restart your computer then re-install Office.
I would recommend, if you don't want to or don't feel comfortable with fooling around in your registry, trying a full uninstall using Revo Uninstaller Pro - Uninstall Software, Remove Programs easily free version and then attempting a reinstall.
Thanks Seavixen32 and LiquidSnak.
Will try them soon. Will let you know those methods work.
Hi
I tried both Revo Uninstaller Pro and deleted the Office registry from (HKEY_Local_Machine\Software\Microsoft\Office) and the reinstalled Office again. And still it's giving the same error for Word
Excel and Powerpoint are working fine like it did before.
Any other solution?
Last edited by skt; 13 Jun 2011 at 04:54. Reason: Attached Error Screenshot Image
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