Can't use send & receive - Office 2010

jfroberts said:

I ckecked my old machine and it has only 2 .srs files.
Obviously this is the problem. I'll try nenaming the ebtire folder and if that doesn't work, I'll rename it file by file.
Thanks for the great answer. You hit it on the head.

Good luck.

Renamed the whole folder and Outlook just created anothe one but only 7 .srs files in it. Howerer, that didn't fix the problem :>(

jfroberts said:

Renamed the whole folder and Outlook just created anothe one but only 7 .srs files in it. Howerer, that didn't fix the problem :>(

My apology. I have no more suggestion to offer.

Thanks for trying. I really appreciate it.

My last gasp.....

Create another user account with exactly the same privileges as the one you are using > logon to it > open Outlook > configure the same account into it > test your Send/Receive.

Already tried different profiles. No luck.

Don't know what "AV" stands for but email works on this machine when setting up new accounts and then testing them as well as MS Mail Live.

Send/Receive seems to be looking for a module or DLL outside of Outlook which is missing. Reinstalling Outlook (Ofice) doesn't fix it nor does installing different versions of Outlook (Office).

Anybody have a clue as to what "Send/Receive" uses?

Avast