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Windows 7: Cant Change or Uninstall Office 2010

10 Jul 2011   #1
Win7exp

Windows 7 b7600 x64
 
 
Cant Change or Uninstall Office 2010

For some reason I cant change or Uninstall Office 2010.

When I try to launch the installer, I get a Setup Error that says Only one instance of the installer can run but that doesn't make any sense. How can there be installer running when I just restarted the computer and logged on.

How can I fix this? please help.


My System SpecsSystem Spec
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10 Jul 2011   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Download and try revo. For 64 bit it a 30 day free trial, for 32 bit its free
http://www.revouninstaller.com/

or even better

If a new install of Office, remove with a system restore.
System Restore
My System SpecsSystem Spec
10 Jul 2011   #3
HammerHead

win 7 X64 Ultimate SP1
 
 
Uninstaller

Download the free version of Revo Unistaller and use it. Finsh the process by downloading and using microsofts msicuu2.exe. Once that is complete your installer may be working.
My System SpecsSystem Spec
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10 Jul 2011   #4
Win7exp

Windows 7 b7600 x64
 
 

well office is removed but now i cant install office 2010. im still getting the error
My System SpecsSystem Spec
10 Jul 2011   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If you download and use ccleaner, any remnants of the old software should be removed and you should be able to install.
My System SpecsSystem Spec
10 Jul 2011   #6
Win7exp

Windows 7 b7600 x64
 
 

nope, not working

Name:  office-setup-error.jpg
Views: 15
Size:  17.1 KB


My System SpecsSystem Spec
10 Jul 2011   #7
carwiz

Windows 7 Pro-x64
 
 

Are you using Autorun off the disc or are you running Setup from one of the folders?
My System SpecsSystem Spec
10 Jul 2011   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

My System SpecsSystem Spec
10 Jul 2011   #9
HammerHead

win 7 X64 Ultimate SP1
 
 
Remider

msiccu2.exe will remedy that.
My System SpecsSystem Spec
10 Jul 2011   #10
Win7exp

Windows 7 b7600 x64
 
 

well CC Cleaner worked. had to restart finally got office 2010 installed properly.
My System SpecsSystem Spec
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 Cant Change or Uninstall Office 2010




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