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Windows 7 - Microsoft Outlook has stopped working. |
07-18-2011
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#1 | | |
Microsoft Outlook has stopped working. I've been using the same outlook 2010 for over a year now, with no problems..
2 days ago I started getting 'Microsoft Outlook has stopped working' messages.
The message pops up every time after about 30 seconds from starting Outlook.
I'm not particularly computer savvy, so forgive any details I may miss out.
I've made another outlook account under a different windows profile and it works just fine..so not sure what the problem is.
I've tried to make a new acct on the original profile, but still doesnt work.
| My System Specs | | |
07-18-2011
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#2 | | |
- does the error message offer any advice..??
click on Help at the top of the outlook screen
you can run a diagnostic test of your Office installation
- might give you some clues.. | My System Specs | | System Manufacturer/Model Number benchtec, built to personal specs OS 64-Bit Windows7 Ult-SP1 CPU i7-965 Extreme Edition (8 Cores) at 3.3GHz (no OC) Motherboard BloodRage QuantumForce X58 (Socket1366) Memory 6G Corsair Dominator DDR3 - tripled Graphics Card 2xMSI AMD6870's in crossfire Sound Card Sonar(SB)X-Fi onboard Monitor(s) Displays SyncMaster P2050 20" Screen Resolution 1600x900 (widescreen) Keyboard Logitech G19 (wired) Mouse Logitech G9 Laser (wired) PSU 1000w Corsair Case ANTEC 900/2 all blue lights, etc.. Cooling Noctua SE1366 NH-U12P - a tight fit, but a monster cooler!! Hard Drives 64G\OCZSeries2SSD, 60G\OCZVertex2SSD, 1TB\spinpointF1SATA Internet Speed 50mb |
07-18-2011
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#3 | | |
Thanks. There is no error message other than 'Microsoft Office has stopped working' then it shuts down. I can click on help, but within 30 sec that message comes up and I cant read it, or do anything. | My System Specs | | |
07-18-2011
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#4 | | |
if you have another Office2007 application installed, like say Word or Excel
you can run the diagnostic test from there - at the bottom of the list that appears
when you click on the Office logo at the top-left of the screen - there's an option called "Excel (or Word) options"..
clicking here, will open another drop-down style box with an option to run the Diagnostics test from there..
the diagnostic test will cover the whole Office2007 installation..
- give it time to run.. | My System Specs | | System Manufacturer/Model Number benchtec, built to personal specs OS 64-Bit Windows7 Ult-SP1 CPU i7-965 Extreme Edition (8 Cores) at 3.3GHz (no OC) Motherboard BloodRage QuantumForce X58 (Socket1366) Memory 6G Corsair Dominator DDR3 - tripled Graphics Card 2xMSI AMD6870's in crossfire Sound Card Sonar(SB)X-Fi onboard Monitor(s) Displays SyncMaster P2050 20" Screen Resolution 1600x900 (widescreen) Keyboard Logitech G19 (wired) Mouse Logitech G9 Laser (wired) PSU 1000w Corsair Case ANTEC 900/2 all blue lights, etc.. Cooling Noctua SE1366 NH-U12P - a tight fit, but a monster cooler!! Hard Drives 64G\OCZSeries2SSD, 60G\OCZVertex2SSD, 1TB\spinpointF1SATA Internet Speed 50mb |
07-18-2011
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#5 | | Windows 7 Ultimate x64 SP1 |

Quote: Originally Posted by nomibare I've been using the same outlook 2010 for over a year now, with no problems..
2 days ago I started getting 'Microsoft Outlook has stopped working' messages.
The message pops up every time after about 30 seconds from starting Outlook.
I'm not particularly computer savvy, so forgive any details I may miss out.
I've made another outlook account under a different windows profile and it works just fine..so not sure what the problem is.
I've tried to make a new acct on the original profile, but still doesnt work.
Welcome to the windows 7 forums.
I use outlook 2010 and whenever ms issues an update to their office products, I have to go to control panel and programs & features. select outlook and select repair. It works for me.
Give it a shot..
Rich | My System Specs | | System Manufacturer/Model Number Toshiba Laptop(s) A505-S6979 OS Windows 7 Ultimate x64 SP1 CPU Intel Core 2 Dual P8700 Memory 4 Gigs Graphics Card ATI 4650 w1Gig Hard Drives 64Gig SSD for C
256Gig SSD for D Internet Speed 25/5 fios Other Info I have dos 6.22, wfwg 3.11, win98, 2000 and xp VHD's available for testing. MS's Virtual PC works great. |
07-19-2011
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#6 | | Windows 7 Home Premium 64bit |
Hello nomibare.
You might try doing a pst repair - tutorial here: pst file Corrupted - Repair
Please let us know if it resolves the problem, or if you need any further assistance. | My System Specs | | OS Windows 7 Home Premium 64bit CPU Intel Pentium E6300 @ 2.80GHz Motherboard Foxconn G31MX Series Memory 4.0GB Dual-Channel DDR2 Graphics Card Intel(R) G33/G31 Express Chipset Family Monitor(s) Displays Hanns.G HW173 @ 1440x900 Hard Drives Hitachi HDS721050CLA362 ATA Device
Manufacturer Hitachi
Product Family Deskstar
Series Prefix Standard
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Model capacity for this specific drive 100GB
Interface Unknown
Capacity 488GB
Real Other Info Also: Samsung Netbook - Windows 7 starter |
07-21-2011
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#7 | | Windows 7 Professional 64 Bit |

Quote: Originally Posted by nomibare I've been using the same outlook 2010 for over a year now, with no problems..
2 days ago I started getting 'Microsoft Outlook has stopped working' messages.
The message pops up every time after about 30 seconds from starting Outlook.
I'm not particularly computer savvy, so forgive any details I may miss out.
I've made another outlook account under a different windows profile and it works just fine..so not sure what the problem is.
I've tried to make a new acct on the original profile, but still doesnt work. Hopefully you have solved your problem by now. The same problem just started happening with me this AM. I tried all of the MS Outlook repair tools - which didn't help at all. I also created a new profile, but still had the same problem.
I finally came across a post that solved the problem. Run msconfig, select "hide all Microsoft Services" in the "Services" tab, then in the "Startup" tab, disable either all or some of the items until you find the culprit.
This worked for me. I'm still not sure exactly which item was causing the problem, as I only disabled about 4 different program update services on the list. | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Professional 64 Bit CPU Intel QX9650 - Mild Overclock to 3.5Ghz Motherboard ASUS P5Q SE Plus Memory 16GB G.Skill F2-6400 at 840Mhz Graphics Card nVidia Ge Force 9600GT Sound Card On Board Monitor(s) Displays HP w2408h Screen Resolution 1920 x 1200 Keyboard Logitech Illuminated Mouse Logitech Wireless Trackball M570 PSU Antec Basiq BP500U Case CoolerMaster ATX ATC-210 Cooling Non-Stock Heatsink w/high speed CPU fan Hard Drives CRUCIAL M4 128Gb SSD, --
Two - WDC WD1001FALS-00J7B0 SATA's, -- One
WDC WD2001FASS-00U0B0 SATA |
07-21-2011
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#8 | | Windows 7 Home Premium 64-bit, SP1 |

Quote: Originally Posted by nomibare I've been using the same outlook 2010 for over a year now, with no problems..
2 days ago I started getting 'Microsoft Outlook has stopped working' messages.
The message pops up every time after about 30 seconds from starting Outlook.
I'm not particularly computer savvy, so forgive any details I may miss out.
I've made another outlook account under a different windows profile and it works just fine..so not sure what the problem is.
I've tried to make a new acct on the original profile, but still doesnt work.
>>> I've made another outlook account under a different windows profile and it works just fine.
Are you saying that Outlook works fine in a different user account ?
If that is what you mean, then I'd say your other account ( profile ) is corrupted.
Just to be on the safe side, create another user account and try out using Outlook. If it also sails through without a hitch, then you other user account IS corrupted.
What to do with a corrupted profile : Fix a corrupted user profile | My System Specs | | System Manufacturer/Model Number Acer Aspire 7741Z OS Windows 7 Home Premium 64-bit, SP1 CPU Intel Pentium P6200, Cores 2, 2.13 GHz Memory 4 GB Graphics Card Intel HD Sound Card unknown Monitor(s) Displays 17.3 inches Screen Resolution 1600 x 900 Hard Drives 640 GB, 5400 PRM Microsoft Outlook has stopped working. problems? All times are GMT -5. The time now is 05:42 PM. |  |