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Windows 7: MS Office Home & Business 2010 Won't uninstall, won't repair etc.


19 Jul 2011   #1

64 Bit Windows 7
 
 
MS Office Home & Business 2010 Won't uninstall, won't repair etc.

Hi everyone,

I have tried everything under the sun to get my MS Office working (2010 Home & Business). This is the third time I have had such issues with it. The first two times it miraculously worked on it's own. This time it seems to be dead for good.

When I try and open office it just stays at the "starting" box and doesn't go any further. I am unable to open it via winword.exe either.

I am able to open it in safe mode, but when I try and save a file it just freezes my computer, same if I also try and close the program.

I have attempted a repair and an uninstall and neither work, they just get to half way and hang (for hours.) I have done a "clean boot" I have tried to restore my system to a point when MS was working but I get some 0x8007005 error saying a virus protection may be in the way. I disabled the virus scan and it still occurred. (I am using Avira Anti Virus)


Something else to note, I also have open office & PDF Complete and they are also freezing in the same manner as MS Office.

My question is; Does anyone else have some possible solutions for my problem or is a complete system over hall in the midst?

Thanks in advance for your help.

Tanya.




My System SpecsSystem Spec
.

19 Jul 2011   #2

Windows 7 Home Premium 64bit
 
 

Hi Tanya, welcome to the forum.

Have you tried disabling Avira completely - just to eliminate it from the equation?
My System SpecsSystem Spec
20 Jul 2011   #3

64 Bit Windows 7
 
 

Hi Irene

Thanks for the warm welcome!

I have disabled Avira (I am also about to uninstall it - if that works)

I left my computer on after I left yesterday afternoon attempting to uninstall Word yet again, and it didn't even begin the uninstall.

At a total loss right now!
My System SpecsSystem Spec
.


20 Jul 2011   #4

Windows 7 Home Premium x64, Windows 8 Pro
 
 

My System SpecsSystem Spec
20 Jul 2011   #5

64 Bit Windows 7
 
 

Hi mach04,

About 20 mintues ago I successfully did a system restore to a point about six weeks ago and it worked, and now also my MS Office & everything seems to be running fine.

Let's hope I don't have this problem in the future.

Thanks everyone for you help!

I'll keep that program in mind if it happens again, or maybe i'll just throw the computer out the window. That will be more satisfying

Tanya.
My System SpecsSystem Spec
20 Jul 2011   #6

Windows 7 Home Premium x64, Windows 8 Pro
 
 

If I were you I clean up the pc for unused registeries, as this might be the reason that you can not access the uninstall function of Office. The program I mentioned it clears all the registeries belonging to the program you want to uninstall, and makes sure there are no unused registry left after its uninstalled.
My System SpecsSystem Spec
21 Jul 2011   #7

64 Bit Windows 7
 
 

Okay, I will do that now.

Thanks for your advice
My System SpecsSystem Spec
22 Jul 2011   #8

Windows 7 Home Premium x64, Windows 8 Pro
 
 

You are welcome
My System SpecsSystem Spec
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 MS Office Home & Business 2010 Won't uninstall, won't repair etc.




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