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Windows 7: Office 2010 Professional Plus Updates

21 Jul 2011   #1
Paulks

Windows 7 64 bit
 
 
Office 2010 Professional Plus Updates

Help!!!

I have now spent what seems to have been Months trying to get these updates that I keep being told about to install. I have trawled the Web, looked at all the fixes and checked registry entries, nothing works.

To be honest I am at a complete loss, everything else I have updates, but this 2010...no chance.

I am UK based and the software was purchased for my daughter while she was at Uni from Software4Students, it does say not to be sold outside Europe.

I am running Windows 7 Professional 64-bit

Thanks

Paul


My System SpecsSystem Spec
21 Jul 2011   #2
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Service pack 1 was recently released for Office 2010, this includes all cumulative updates.

Description of Office 2010 SP1

I suggest you download the 64 bit standalone installer (method 2 in above link), burn it to a CD and install. Keep the CD for future re-use.
My System SpecsSystem Spec
21 Jul 2011   #3
Paulks

Windows 7 64 bit
 
 

Sorry should have said its the 32 bit version of 2010, thanks for coming back so quick
My System SpecsSystem Spec
21 Jul 2011   #4
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Quote   Quote: Originally Posted by Paulks View Post
Sorry should have said its the 32 bit version of 2010, thanks for coming back so quick
If its Office 32 bit, yes the 32 bit installer.
My System SpecsSystem Spec
21 Jul 2011   #5
Paulks

Windows 7 64 bit
 
 

Just when I thought I was fixed I get an error pop up that says "An error occurred while running detection"...sheesh
My System SpecsSystem Spec
21 Jul 2011   #6
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Where, when, how?
My System SpecsSystem Spec
21 Jul 2011   #7
Paulks

Windows 7 64 bit
 
 

I ran the installer, okayed the License terms, it started to run then up it popped.....

Just checked and Office is installed on C drive so...
My System SpecsSystem Spec
21 Jul 2011   #8
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Check in installed updates, SP1 may already be installed.

You can also check within Office itself.

How To Know Your Microsoft Office 2010 Version And Edition
My System SpecsSystem Spec
21 Jul 2011   #9
Paulks

Windows 7 64 bit
 
 

No, none of it installed and still have the original version, the SP1 only ran for seconds
My System SpecsSystem Spec
21 Jul 2011   #10
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

The long way would be to check the installer log but try some quick things first.

1) Disable the AV.

2) Create some more free space on the hard disk.

3) Clear temp folders, you can use CCleaner.

4) Run a chkdsk on C: drive.
My System SpecsSystem Spec
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