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I chose the apple cuz of the colours... I use windows and I was merely trying to help

Omnia X said:

I chose the apple cuz of the colours... I use windows and I was merely trying to help

Okay, my apologies, I guess it is all getting too much for me.

I have tried to uninstall iE9 (several times)and it does not revert to IE8, and then I cannot reinstall ie8 or ie9, I have to System Restore and on one occasion that failed (two attempts were made) and I had to revert to a backup copy in with Casper 5.0 (best software ever).

I am now back to square 1. I tried installing Firefox but that did not fix the problem with Outlook.

I note that in IE9 32 bit the Tools/Advanced dialogue box is empty where the options should be.

Cheers

Daniel

Irene said:

Hi Daniel :)

The following link contains an MS 'Fix-it' and a selection of DIY fixes - maybe an MS fix would be worth trying to begin with:
How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

Fingers crossed - let us know how you get on.

Hi

Following the instructions I have tried at least five times to uninstall IE9 so I would revert to IE8 but when I reboot IE8 is not available, the menu shortcuts give a message that they are invalid and cannot find the exe to run the program. When I look in the IE program file it is basically empty. both in Program Files and Program Files (x86).

So I have downloaded the IE9 install exe but it will not run saying that I have a more recent version..

An odd thing I note is that the Help/About dialogue box shows 0 as the version and the update version is blank.

(not so)Cheers

Daniel

Seeing that you've tried a number of things that didn't work it may be time to do a system repair. If you have a Windows 7 disk see this tutorial - Repair Install - No this method will not wipe your data if you follow instructions, but do a backup just in case.

This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

If you don't have a disk but your system has a system image use it. With this one you definitely want to do a backup prior to starting the process as it will wipe your data.

Anyway it sounds like some IE files got hosed and the only way to fix them is through a Windows repair/reinstall.

Let us know.

sygnus21 said:

Seeing that you've tried a number of things that didn't work it may be time to do a system repair. If you have a Windows 7 disk see this tutorial - Repair Install - No this method will not wipe your data if you follow instructions, but do a backup just in case.

This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

If you don't have a disk but your system has a system image use it. With this one you definitely want to do a backup prior to starting the process as it will wipe your data.

Anyway it sounds like some IE files got hosed and the only way to fix them is through a Windows repair/reinstall.

Let us know.

Good advice, I am doing that now, I will report back.

Thanks for the link, somehow I had missed that.

Cheers

Daniel

Okay, so the best plans of mice and men etc....

I cannot do a repair install as I have SP1 installed and my DVD is original.

When you run Disk Clean up (which I do weekly) it removes the uninstall files so I cannot uninstall SP1.

I guess I will have to do a clean install.

Oh Well..

If I create a W7 SP1 slipstream disk can I use that to do a repair install, the link you sent me seems to say no but perhaps I am reading it incorrectly.


Cheers

Daniel

Look at the warning in the link I provided.....

If you have Windows 7 SP1 installed, then you either must use a "retail" Windows 7 SP1 installation disc to be able to do a repair install, or uninstall SP1 to be able to use a retail Windows 7 installation disc to do a repair install with.

• You can use a retail Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed Windows 7 SP1.
• You can use a Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed slipstream Windows 7 SP1.
• You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed Windows 7 SP1.

If none of those apply then you may have to do a reinstall. Sorry

BTW Outlook 2007 is very compatible with Windows 7 as I used it (and the rest of Office 2007) before upgrading to 2010. Point is there shouldn't be an issue between it and IE8/9.

Anyways I'm out of suggestions for now.