Reply to email stuck in Outbox


  1. Posts : 217
    Windows 7 64 bit
       #1

    Reply to email stuck in Outbox


    I am using Outlook 2007. I am trying to send a reply to an email but everytime I click send it goes to the Outbox. I can not re-send from the Outbox and I have moved it to the Drafts Folder but if I re-send from there it goes back to the Outbox. I have looked in Help but can't see anything. There aren't any attachments. What is the problem and what is the Outbox for please? Any help appreciated.
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  2. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #2

    It is suppossed to go to Outbox, then once sent it goes to Sent Items folder... double check the addresses, etc. Also, is this a newly setup Outlook mail account, or???

    Help me help you!
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  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    Judesman said:
    I am using Outlook 2007. I am trying to send a reply to an email but everytime I click send it goes to the Outbox. I can not re-send from the Outbox and I have moved it to the Drafts Folder but if I re-send from there it goes back to the Outbox. I have looked in Help but can't see anything. There aren't any attachments. What is the problem and what is the Outbox for please? Any help appreciated.
    *I'm curious... How long have you been using Outlook 2007 for?
    Have you had any problems sending emails before?

    *The usual procedure to send an email manually is -
    Create email > select send > email goes to Out Box > Tools > Send Receive > Send Receive All / Send All. > email ends up in Sent Items.

    If the above doesn't work check your Contact Address Book to see that your Contact's email addresses are indeed listed.

    Create and send a text message - Outlook - Office.com

    *IF the above information is not what you were after & your email is genuinely "stuck" refer the solutions in the link below.

    Message stuck in Outbox | HowTo-Outlook


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  4. Posts : 217
    Windows 7 64 bit
    Thread Starter
       #4

    Thank you Darryl and JMH. So the Outbox is nothing more than part of the route that an email takes in the sending process? I have been using Outlook for years and I have never known this happen before. I was replying to an email so the address was already present but I have checked and it was correct. The email I was replying to was part of an exchange that comprised about ten emails. I deleted the email from the outbox without any trouble (the original was still in the inbox) and tried to reply again but the same thing happened. So I sent a new email without any problems.

    I have just replied to another email this morning without any problems so perhaps it was just one of those things!!!

    Thanks for your help.

    Judesman.
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