Lost folder


  1. Posts : 12
    Windows 7 64bit
       #1

    Lost folder


    Okay here's the problem-I have a user that has office10 and he said he was moving e-mails to a folder then all of a sudden he lost the folder. Now it's not apst folder because I searched but when I do a search in Windows 7 for one of the e-mails it will say the e-mail is in outlook but I can't seem to find the folder they are in. Can someone please help me with this?
      My Computer


  2. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
       #2

    Just to be clear, your user has Office XP / Office 2002 installed and while "moving" emails in Outlook 2002 he "lost" the folder - is this correct?

    As your search for an email says it is in Outlook, my best guess is the target folder was moved and may be located as a subfolder under another. Expand out all folders and see if it's "hiding" in the folder tree.

    Regards,
    GEWB
      My Computer


  3. Posts : 12
    Windows 7 64bit
    Thread Starter
       #3

    Sorry I meant right click on the e-mail in your search results and left click Show conversation which opens e-mail up and shows which folders it's in.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:15.
Find Us