Hey all. I have been trying for the last week to set up the trial version of Microsoft Office 2010 Home and Student on my new laptop, and I keep running into the same problem.
The download will get to Step 2 of 4, have about 7% of the download complete, then I will receive this popup message:
"There was a problem setting up Microsoft Office Home and Student 2010:
Cannot connect to the Internet to download required files. Check your Internet connection, and then try again."
Here's what I have done to try to fix the problem:
-checked the wireless internet connection (which, incidentally, is always at full strength when I get this message).
-uninstalled then re-installed the click-to-run from the Microsoft website.
-tried running the program as the administrator.
-tried checking the compatibility and re-configuring the compatibility for Windows 7.
I do not know what else to do and I am really getting frustrated so any help that anyone can offer would be greatly appreciated. I should warn everyone ahead of time that layman's terms are the best way to explain what to do to me-I'm not very good at tech-speak if you know what I mean.
Thanks a bunch ahead of time for any help offered!