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Windows 7: Can't create Outlook New Data File (.pst)

14 Sep 2011   #1

Windows 7 Ultimate x86
 
 
Can't create Outlook New Data File (.pst)

Purchased a website and email domain. I have a fresh install of MS office 2010 and when trying to incorporate my pop3 mail everything works fine, even the test emails, but I can not save profile because i get an error, "This information service is not installed on your computer", so it wont let me create a new data file. when I search for an existing .pst none are found on hard drive. so I'm kinda stuck. I tried the same basic thing via control panel > mail > data file tab > add data file, but i get the same error. "This information service is not installed on your computer." I took a look at my add/remove windows features pane to see if maybe on windows install I missed some email protocols or something but I could not find any. did the same for the office 2010 install, checked to see if I did not install a key feature. still nothing.

**Edit: Tried using IMAP as well since this does not require .pst access but still same error. "This information service is not installed on your computer."

My System SpecsSystem Spec

14 Sep 2011   #2

Windows 7 Home Premium 64bit
Stafford, England
 
 

My System SpecsSystem Spec
14 Sep 2011   #3

Windows 7 Ultimate x86
 
 

no help, That tool wants me to select a file to scan. Can't create the file, so no file to scan...
My System SpecsSystem Spec
.


14 Sep 2011   #4

Windows 7 Home Premium 64bit
Stafford, England
 
 

Have you had any previous installations of Office installed on the PC?
My System SpecsSystem Spec
14 Sep 2011   #5

Windows 7 Ultimate x86
 
 

nope
My System SpecsSystem Spec
15 Sep 2011   #6

Windows 7 Home Premium 64bit
Stafford, England
 
 

Maybe a repair to the installation is in order:
Office 2010 - Perform Repairs
My System SpecsSystem Spec
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 Can't create Outlook New Data File (.pst) problems?



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