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Windows 7: Can't create Outlook New Data File (.pst)

14 Sep 2011   #1
pun9455

Windows 7 Ultimate x86
 
 
Can't create Outlook New Data File (.pst)

Purchased a website and email domain. I have a fresh install of MS office 2010 and when trying to incorporate my pop3 mail everything works fine, even the test emails, but I can not save profile because i get an error, "This information service is not installed on your computer", so it wont let me create a new data file. when I search for an existing .pst none are found on hard drive. so I'm kinda stuck. I tried the same basic thing via control panel > mail > data file tab > add data file, but i get the same error. "This information service is not installed on your computer." I took a look at my add/remove windows features pane to see if maybe on windows install I missed some email protocols or something but I could not find any. did the same for the office 2010 install, checked to see if I did not install a key feature. still nothing.

**Edit: Tried using IMAP as well since this does not require .pst access but still same error. "This information service is not installed on your computer."


My System SpecsSystem Spec
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14 Sep 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
14 Sep 2011   #3
pun9455

Windows 7 Ultimate x86
 
 

no help, That tool wants me to select a file to scan. Can't create the file, so no file to scan...
My System SpecsSystem Spec
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14 Sep 2011   #4
Irene

Windows 7 Home Premium 64bit
 
 

Have you had any previous installations of Office installed on the PC?
My System SpecsSystem Spec
14 Sep 2011   #5
pun9455

Windows 7 Ultimate x86
 
 

nope
My System SpecsSystem Spec
15 Sep 2011   #6
Irene

Windows 7 Home Premium 64bit
 
 

Maybe a repair to the installation is in order:
Office 2010 - Perform Repairs
My System SpecsSystem Spec
Reply

 Can't create Outlook New Data File (.pst)




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