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Windows 7: Office 2010 SP1: Problem with opening Word 2003 documents

15 Sep 2011   #1
curuska

Windows 7 Home Premium 64bit
 
 
Office 2010 SP1: Problem with opening Word 2003 documents

Hello,

since I installed SP1 for Office 2010 I have problems with opening some (not all!) older Word documents created with Word 2003 (*.doc). I get a message that Word can't read the document and it is probably corrupt.

On a other client (same OS, Office 2010 without SP1) I can open the same document without difficulty.

Has anyone an idea?

Thank a lot


My System SpecsSystem Spec
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15 Sep 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

Hello curuska, welcome to the forum.

Are the two computers accessing the exact same document from the same location, or is the same file saved to their own local disk?

A quick test to try:
  • Open Word, select File–> Open
  • Choose the corrupted file (but don’t open it yet)
  • You will notice that next to where it says “Open”, there is a little drop-down arrow. Click on this and change the option to “Open and Repair”, then click on it.
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 Office 2010 SP1: Problem with opening Word 2003 documents




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