|19 Sep 2011||#1|
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Send-to-OneNote Print feature causing OneNote 2010 to stop working
I installed updates on 9/15 and this problem immediately started so I was thinking it is one of the updates but I'm not sure.
I have an HP tablet tx2000 with Windows 7 Enterprise 64-bit and Office 2010.
Problem: When printing from Adobe reader, any browser, onenote, excel, basically anything, and choosing send to onenote 2010, the file spools and onenote starts to insert it. Then I get a message saying Microsoft OneNote has stopped working with options to check for a solution (none found, obviously), restart program, or debug. The problem details are as follows:
Problem Event Name: APPCRASH
Application Name: ONENOTE.EXE
Application Version: 14.0.4763.1000
Application Timestamp: 4bb2183f
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e21213c
Exception Code: e0434f4d
Exception Offset: 000000000000cacd
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional information about the problem:
Additional Information 1: 4194
Additional Information 2: 4194316eb94b7dd73c4147f6c47d2971
Additional Information 3: 1e10
Additional Information 4: 1e10e355749719a6a713366a368f9e73
So far, I've uninstalled all of the 9/15/2011 updates and uninstalled/installed Office 2010. I deleted all user settings and cleared the cache in OneNote. I've also tried adding another user account and was able to recreate the problem in the other account.
Any help would be greatly appreciated.
|My System Specs|
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