Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Microsoft Office Starter 2010 will no longer open


27 Sep 2011   #1

Windows 7 Home Premium 32bit.
 
 
Microsoft Office Starter 2010 will no longer open

When I try to open word or excel files I get this message; 'microsoft word/excel starter cannot be opened. Try again or repair the product in control panel.'
I cant figure out how to repair the product in control panel, what do I do?


My System SpecsSystem Spec
.

27 Sep 2011   #2

Windows 7 Home Premium 64bit
 
 

This should help:
OFF2010: Error "<appname> Starter 2010 cannot be opened. Try again or repair the product in the control panel"

Quote:
To correct the problem, make sure your machine is connected to the Internet and then take the following steps:

  1. Launch Program and Features from Control Panel
  2. Right-click on Microsoft Office Starter Edition 2010 and choose Change
  3. On the next screen click Yes to start the repair
  4. Once the repair completes click OK
Hopefully that should solve your problem. Please let us know how you get on.
My System SpecsSystem Spec
27 Sep 2011   #3

Windows 7 Home Premium 32bit.
 
 

Thankyou for your fast response, unfortunately it doesnt seem to have worked. It said it was repaired successfully but then when I tried to open Word I got the same message again
My System SpecsSystem Spec
.


27 Sep 2011   #4

Windows 7 Home Premium 64bit
 
 

I don't know how confident you are with the registry, but there is a suggested solution here:
Pre-Loaded Microsoft Office Starter 2010 Will Not Start up - Microsoft Answers

HOWEVER, I must stress that you backup your registry before you attempt any changes:
Registry - Backup and Restore
Read through carefully - perhaps print it out before you begin.

Quote:
Try editing this registry key to see if this helps:
1. Launch the registry editor as Administrator.
a. Click on the Windows Start menu, Type "Regedit" without the quotation marks. Right click on Regedit and choose "Run as administrator" and click Yes on the UAC dialog.
2. Back up (Export) and then rename the Registry Key if applicable.
a. Navigate to [HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
b. Look at the AppData key in the right pane of the registry window. If the Data column contains only "%APPDATA%, then proceed. If not, then do not go any further. Close the registry editor.
c. Click on the AppData key in the right pane of the registry window, which should highlight the key.
d. Then click on File, Export and choose a location and name of the saved original registry key and click the Save button. Don't forget where you saved it!
e. Double-click on the "AppData" key in the right pane of the registry window.
f. In the "Value Data" field, change "%APPDATA%" to %USERPROFILE%\AppData\Roaming" and click on OK
3- Reboot the machine
4- Attempt to re-initialize Office Starter again
ALSO: possibly something else to try-

Quote:
You might want to uninstall Office Starter and re-install.
Uninstall it from the control panel.
When it is done, go back to the Windows Start menu and programs and click on Microsoft Office 2010, then select Use in the first dialog and then Open on the second one.
That will re-install Office Starter.
Lots of reading and things to consider, but don't start anything unless you feel comfortable about it.

All the very best - take care.

Please let us know how you get on.
My System SpecsSystem Spec
03 May 2012   #5

Windows 7 Home Premium 64bit
 
 

Quote:
You might want to uninstall Office Starter and re-install.
Uninstall it from the control panel.
When it is done, go back to the Windows Start menu and programs and click on Microsoft Office 2010, then select Use in the first dialog and then Open on the second one.
That will re-install Office Starter.
Yep the reinstall did it for me. I would advise anyone with this problem to do the same. Thanks Irene
My System SpecsSystem Spec
18 May 2012   #6

Windows 7 home premium
 
 

I have the same problem as Adie23.. I have repair my microsoft word starter 2010 and its still not work.. Please help me..
My System SpecsSystem Spec
31 May 2012   #7

windows 7 64bit
 
 

Quote   Quote: Originally Posted by Adie23 View Post
When I try to open word or excel files I get this message; 'microsoft word/excel starter cannot be opened. Try again or repair the product in control panel.'
I cant figure out how to repair the product in control panel, what do I do?


I too get this message! I tried going into control panel and "repair" but says im not connected to internet and cannot do it( I am connected directly into internet via wire). Does anyone know what causes this? How to repair and is my documents lost?
My System SpecsSystem Spec
31 May 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forums Shannen

Follow the back up tutorial in this video.


Uninstall Microsoft office with Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall reboot and install it again. In addition, create a new outlook profile:

Control Panel, Type "mail" in the search bar Mail Select The profiles will come up there. Remove and create a new one and import all your emails to it.

Let us know how it goes.
My System SpecsSystem Spec
01 Jun 2012   #9

Windows 7 Pro 64 bit
 
 

Here's another problem. Office Starter worked just fine until about 2-3 weeks ago. I tried opening it and NOTHING happened....didn't open & did NOT receive any kind of error message. I found this forum & tried most of the suggestions. I cannot repair it OR uninstall it....THAT'S when I get the following message...."Click-2-Run configuration failure". I tried uninstalling THAT and can't. I get the click-to-run application mamager that asks me if I'm sure I want to uninstall Microsoft Office Click-to-Run and I click yes. It then tells me it's preparing to remove. I THEN get the following message, "The action cannot be completed. Try the action again. If the problem continues, contact Mocrosoft Product Support". The documents I created in Word are still listed in "My Documents" but I CANNOT access them. HELP!!
My System SpecsSystem Spec
01 Jun 2012   #10

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Check this thread for a possible solution: click-2-run configuration failure - Microsoft Answers

And this one too: http://triplescomputers.com/blog/cas...r-is-launched/
My System SpecsSystem Spec
Reply

 Microsoft Office Starter 2010 will no longer open




Thread Tools



Similar help and support threads for2: Microsoft Office Starter 2010 will no longer open
Thread Forum
PDF Files no longer open with Microsoft Office Microsoft Office
Solved Microsoft Office Starter 2010 Won't Open Microsoft Office
Microsoft office Starter 2010 licensing problem Microsoft Office
Solved I can't OPEN Microsoft office starter 2010. Microsoft Office
Why I cannot open my Microsoft office starter 2010 ? Microsoft Office
Where is the view option in Microsoft Office Starter 2010? Microsoft Office
Solved Removing microsoft office 2010 starter Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:08 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33