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Windows 7: Microsoft Office 2010 Re-Install issues

22 Oct 2011   #21
michaelsp9

Windows 7 Home Premium 32-bit .
 
 

Ok well now I am getting a new error :

"Error 1310. Error writing to file C:\Config.Msi\224ae6a.rbf. Verify that you have access to that directory"
I went to that location and found the .rbf file, I clicked on it to see if it was not broken and it seemed fine, only thing is that I did not have software to read a .rbf file.


My System SpecsSystem Spec
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22 Oct 2011   #22
michaelsp9

Windows 7 Home Premium 32-bit .
 
 

Okay I fixed the issue i said previously, but now it's back to normal saying it has encountered an error. . .
My System SpecsSystem Spec
22 Oct 2011   #23
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Do you have anti-virus, specifically MSE? If so, make sure you disable the real-time scanning prior to installation. Then, right click on the installer file and choose "run as administrator". Do you have any other security software running?
My System SpecsSystem Spec
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22 Oct 2011   #24
gregrocker

 

Quote   Quote: Originally Posted by michaelsp9 View Post
Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by michaelsp9 View Post

I think I do, but it's corrupt. So- nope.
What's corrupt? SysRestore or the Office ISO? I asked you two questions.

If SysRestore will not run, then you need to make sure it is turned on at Computer>Properties>Advanced Options>System Protection. If so, run SFC -SCANNOW Command

If that fails to repair it, run a Repair Install as a last resort before clean Reinstalling Windows 7 using the Installation DVD, or if OEM run Factory Recovery.
The backups I have are way to old anyways... even when I try and run the backup it always gives me an error so I'm not fussing with that anymore.
What backups are you referring to? Do you have image backups? What error are you getting?

Do you want to troubleshoot your issue from all angles to find one which will work? If so please work with us and answer questions fully because we wouldn't ask them if we didn't think they represent possibilities.

Even with the sloppy answers you are revealing enough significant corruption that you may need to repair System Files, run a Repair Install if that doesnt' work, or Clean Reinstall.
My System SpecsSystem Spec
22 Oct 2011   #25
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Please pick one thread and stick with it. You have two threads about the same issue.
My System SpecsSystem Spec
22 Oct 2011   #26
michaelsp9

Windows 7 Home Premium 32-bit .
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Do you have anti-virus, specifically MSE? If so, make sure you disable the real-time scanning prior to installation. Then, right click on the installer file and choose "run as administrator". Do you have any other security software running?
I have Kaspersky Internet Security 2012, i disabled that and nothing changed. And I disabled UAC a long time ago so would running as an Admin make a difference?
My System SpecsSystem Spec
22 Oct 2011   #27
michaelsp9

Windows 7 Home Premium 32-bit .
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by michaelsp9 View Post
Quote   Quote: Originally Posted by gregrocker View Post

What's corrupt? SysRestore or the Office ISO? I asked you two questions.

If SysRestore will not run, then you need to make sure it is turned on at Computer>Properties>Advanced Options>System Protection. If so, run SFC -SCANNOW Command

If that fails to repair it, run a Repair Install as a last resort before clean Reinstalling Windows 7 using the Installation DVD, or if OEM run Factory Recovery.
The backups I have are way to old anyways... even when I try and run the backup it always gives me an error so I'm not fussing with that anymore.
What backups are you referring to? Do you have image backups? What error are you getting?

Do you want to troubleshoot your issue from all angles to find one which will work? If so please work with us and answer questions fully because we wouldn't ask them if we didn't think they represent possibilities.

Even with the sloppy answers you are revealing enough significant corruption that you may need to repair System Files, run a Repair Install if that doesnt' work, or Clean Reinstall.
I don't remember the error but I posted it a while back and no one was able to reslove the issue. I believe they're image backups and how do I do a repair install?
My System SpecsSystem Spec
22 Oct 2011   #28
gregrocker

 

The blue links in our posts are links to tutorials which illustrate how every step given is done.

You'll need the Win7 installer for your version to Repair Install or if necessary Clean Reinstall. Do you have this? It needs to have SP1 in the installer or you'll have to uninstall Windows 7 Service Pack 1 (SP1) first.
My System SpecsSystem Spec
22 Oct 2011   #29
michaelsp9

Windows 7 Home Premium 32-bit .
 
 

Ok thnx for the link but I do not want to lose any of my data + I do not have a retail disk ..
My System SpecsSystem Spec
22 Oct 2011   #30
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by michaelsp9 View Post
Ok thnx for the link but I do not want to lose any of my data + I do not have a retail disk ..

In that case you will have to use one of the current back ups you have made to your external hard drive...
.
My System SpecsSystem Spec
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 Microsoft Office 2010 Re-Install issues




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