Microsoft Office 2010 Re-Install issues

Corazon said:

This link from Microsoft might help you, it's worth trying. (Ignore the fact that it addresses uninstalling Office, which you already did - the goal here is to make sure you have a clean slate from which to reinstall it without errors.)

How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?

I tried that. Office wasn't listed and I tried the "Fix It" program which didn't do anything...

Do you have any Restore Points from before you uninstalled Office?

How are you running the Office ISO file to do the install? Is this the way it was done before?

gregrocker said:

Do you have any Restore Points from before you uninstalled Office?

How are you running the Office ISO file to do the install? Is this the way it was done before?

I think I do, but it's corrupt. So- nope.

michaelsp9 said:

gregrocker said:

Do you have any Restore Points from before you uninstalled Office?

How are you running the Office ISO file to do the install? Is this the way it was done before?

I think I do, but it's corrupt. So- nope.

What's corrupt? SysRestore or the Office ISO? I asked you two questions.

If SysRestore will not run, then you need to make sure it is turned on at Computer>Properties>Advanced Options>System Protection. If so, run SFC -SCANNOW Command

If that fails to repair it, run a Repair Install as a last resort before clean Reinstalling Windows 7 using the Installation DVD, or if OEM run Factory Recovery.

Irene said:

Try using the Microsoft 'Fix it' option in the following link:
The 2007 Office suite or the 2010 Office suite Setup program will not restart after an initial installation is interrupted

Yes, I tried that aswell but again it did not make a difference.

gregrocker said:

michaelsp9 said:

gregrocker said:

Do you have any Restore Points from before you uninstalled Office?

How are you running the Office ISO file to do the install? Is this the way it was done before?

I think I do, but it's corrupt. So- nope.

What's corrupt? SysRestore or the Office ISO? I asked you two questions.

If SysRestore will not run, then you need to make sure it is turned on at Computer>Properties>Advanced Options>System Protection. If so, run SFC -SCANNOW Command

If that fails to repair it, run a Repair Install as a last resort before clean Reinstalling Windows 7 using the Installation DVD, or if OEM run Factory Recovery.

The backups I have are way to old anyways... even when I try and run the backup it always gives me an error so I'm not fussing with that anymore.

kegobeer said:

Two things you can try.

1. Go to c:\programdata\ and look for the Microsoft Help directory. If you find it, rename it to something else and try to install Office again.

2. If that doesn't work, create a new administrator account, log in with that one, and try to install Office again.

I found the folder, renamed it is MS HELP, created a new account ran the installer on that log in and nothing changed.

Ok well now I am getting a new error :

"Error 1310. Error writing to file C:\Config.Msi\224ae6a.rbf. Verify that you have access to that directory"
I went to that location and found the .rbf file, I clicked on it to see if it was not broken and it seemed fine, only thing is that I did not have software to read a .rbf file.