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Windows 7: Office 2007 error 1406


17 Oct 2011   #1

Win 7 Home premium 64Bit
 
 
Office 2007 error 1406

I purchased Office 2007 (CD with Activation key) Home Student a few years ago. And I want to install it on my new Acer Win 7 64-bit Laptop. But, I'm getting a error 1406 about 3\4 of the way through the install when it tried to write to the registry keys (said I don't have privilege to write to registy, I have admin rights on all user accounts (and file system error?)). And Locks appear on the User's that were used for the failed install. I tried 2 different user accounts and it happened on both after the failed install

I have the Office 2010 starter install and I can't uninstall it. I tried add remove programs, manually uninstall the registry with Regedit (found in the Microsoft forums) and the Microsoft FixIt Office 2010 uninstaller. It is still there after a restart. And My Computer still had the Microsoft Office 2010 Cilck-to-Run (Q) (Protected).

It gets even better, I restored to the day before I tried to uninstall Office 2010 Starter and now that has an activation error. So, I can't use the Starter version either. I am now using the OpenOffice.org software.

How do I uninstall the Office 2010 Starter?
Do I need a Replacement Activation Key for the 2007, that has been used before and it's no longer in use on the old dead laptop?
Or is it the Office 2010 Starter and (Q) (Protected) that is blocking me from writting to the registry?

My System SpecsSystem Spec
.

17 Oct 2011   #2

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
17 Oct 2011   #3
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

My System SpecsSystem Spec
.


23 Oct 2011   #4

Win 7 Home premium 64Bit
 
 

Part way and there is no Diagnostic in the Office Tools on this computer.

(Post edited due to me not reading small print. Fix it downloaded to desktop and double clicked to run.)

Office 2010 starter (start menu)
Also, tried the Fix It to remove Office 2010 with no luck. Starter is still there.

I must remove all 3 (Office 2010, Click-to Run and Starter) of the Office 2010 programs to install Office 2007?
Starter is still there and no program to uninstall in the Programs and Features window.

Fix it allowed me to uninstall without the BSOD. So, now it is only the office 2010 Starter that has to be removed before I can install Office 2007?

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64-bit
- the original installed OS on the system? Win 7
- an OEM or full retail version? Yes
- OEM = came pre-installed on system Yes Pre-installed
- Full Retail = you purchased it from retailer Yes Acer

- What is the age of system (hardware)? New less than 6 months.
- What is the age of OS installation (have you re-installed the OS?) Original <6 months.


Attached Files
File Type: zip Windows_NT6_BSOD_jcgriff2.zip (1.49 MB, 67 views)
File Type: zip System Health Report.zip (152.8 KB, 51 views)
My System SpecsSystem Spec
23 Oct 2011   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

As your problems are multi faceted I would suggest it's NOW time that you consider contacting Microsoft Technical Support vie email { a free service I believe provided for genuine Microsoft Products.}

Microsoft Support
My System SpecsSystem Spec
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 Office 2007 error 1406




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