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Windows 7: Office 2010 runs product configuration when opening Word and Excel

20 Oct 2011   #1
msofficeisapain

windows 7 64bit
 
 
Office 2010 runs product configuration when opening Word and Excel

Just started using a new workstation with Office 2010 installed by OEM. Everything worked fine for a few days, and then every time i attempt to open a Word file or Excel file i get the MS Office dialog box that states "please wait while windows configures Microsoft Office 2010". The dialog box stays visible for 30-45 seconds and then the program opens and works fine.

Ran a repair, four times, didn't fix it.

All of my research leads me to a solution of uninstalling and re-installing. I'm not buying that if everything worked fine for several days, that a bad install will make the program stop functioning properly.

I also noticed, while visiting help within outlook, that the product was still a trial version and not currently activated. I have entered the activation code numerous times with no luck.

Any suggestions? This is becoming extremely inefficient.


My System SpecsSystem Spec
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21 Oct 2011   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

Right click the Word or Excel icon and select Run as administrator.
This should allow the proper configuration to be written to the system and you should not have to do it again.
My System SpecsSystem Spec
21 Oct 2011   #3
Irene

Windows 7 Home Premium 64bit
 
 

An Article here from Microsoft regarding this problem:
Microsoft Office 2010 Professional Plus configures each time you start
My System SpecsSystem Spec
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21 Oct 2011   #4
msofficeisapain

windows 7 64bit
 
 

When I right click as administrator I do not have an option to run as administrator.

I have also tried the Microsoft arcticle suggestions, except for reinstall, and no sucess. I would like to try the reinstall but the computer did not come with a disk. I tried to download the program from microsoft but only found a 32 bit version, and my computer stopped me from installing it since i have 64-bit. Then I looked at the Office version installed on my PC and it shows a 32-bit version.

I'm lost.
My System SpecsSystem Spec
21 Oct 2011   #5
msofficeisapain

windows 7 64bit
 
 

Problem Solved! The only true solution I have found is to reinstall, it worked.
My System SpecsSystem Spec
21 Oct 2011   #6
Irene

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by msofficeisapain View Post
Problem Solved! The only true solution I have found is to reinstall, it worked.
Great result!
My System SpecsSystem Spec
Reply

 Office 2010 runs product configuration when opening Word and Excel




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