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Windows 7: Outlook 2003 will not open

03 Nov 2011   #1

Windows 7 Home Premium 64bit
 
 
Outlook 2003 will not open

I installed Office 2003 & all worked. Then I transfer-ed data & settings from my old XP computer using the Windows 7 start-up transfer program and now Outlook will not open. The message I get is:
"Cannot start Microsoft Office Outlook. Unable to open Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persist."

I tried re-installing Office 2003 & ran fix Office 2003 without any results. All other programs in Office work.

How do I correct this?

Olhupp


My System SpecsSystem Spec
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04 Nov 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Welcome Olhupp...

Note
Quote:
Outlook 2003 {and Outlook 2007} have known compatibility issues with Windows 7 which can be fixed by installing their latest Service Packs
Read through the links below...

Outlook doesn’t start | HowTo-Outlook

Windows 7 Compatibility Problem W/ Outlook 2003 - Microsoft Answers

Outlook 2003 does not run in Windows 7 - Microsoft Answers
My System SpecsSystem Spec
04 Nov 2011   #3

Windows 7 Professional 64bit
 
 

Outlook is looking for your .pst (data) file in the wrong place because it's different than Windows XP. It is located in C:\Users\Your User Name\AppData\Roaming\Microsoft\Outlook so you'll have to tell Outlook to look for it there.
My System SpecsSystem Spec
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04 Nov 2011   #4

Windows 7 Home Premium 64bit
 
 
Outlook star up problem

Since I cannot start the program, how can I redirect to the ,pst file?
My System SpecsSystem Spec
04 Nov 2011   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Olhupp...

Did you read through the links in Post 2?

Links to peruse in case you ever have problems with .pst file....

Repair Outlook Data Files (.pst and .ost) - Outlook - Office.com

Outlook 2003 will not open

Repair Outlook data files (.pst and .ost) - Outlook - Office.com
My System SpecsSystem Spec
05 Nov 2011   #6

Windows 7 Home Premium 64bit
 
 

Ok I have tried all the suggestions. I ran Scanpst.exe (no help), unchecked outlook properties compatibility mode, I uninstalled Office & re-installed office again and I still get the same message when trying to open outlook.

I found the Outlook.pst file located under local instead of roaming, copied it to roaming and outlook still has the same message. Under roaming the Outlook file was .NK2 before I added outlook.pst

Any other suggestion?
My System SpecsSystem Spec
05 Nov 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Microsoft Fix it Solution Center: troubleshooting software issues

OfficeForLawyers - Troubleshooting Outlook

If still no luck then Google your problem & do some research.
Good luck.
My System SpecsSystem Spec
05 Nov 2011   #8

Windows 7 Home Premium 64bit
 
 

I found the solution. By going into the Control Panel, then Mail, and resetting the personal data file (.pst) security access to "All".

Thanks for your time.
My System SpecsSystem Spec
05 Nov 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Thanks for reporting back.
Great news.
Well done.
Safe surfing
My System SpecsSystem Spec
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 Outlook 2003 will not open




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