Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Outlook 2007 won't open

20 Nov 2011   #1
magnum08

Windows 7 home premium
 
 
Outlook 2007 won't open

Just installed Office 2007 on a new laptop for my wife with Windowns 7 Home Permium. Outlook was working OK for a few days but now ever since yesterday it won't open and gives the following error message:

"Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opended. The file C:\Users\Lyn\AppData\Local\Microsoft\Outlook\Outlook.pst is in use and cannot be accessed. Close any application that is using this file, and then try again. You might need to restart your computer."

As far as I can see there is no other application running, and I have restarted the computer more than a dozen times, but always the same error message when you try to open Outlook.

I have downloaded all the updates, including office 2007 SP3. I have tried to run Scanpst but it cannot locate the Outlook.pst file presumably because it is in use (or it thinks it's in use) by another program/user. Additionally you get the same error message when you try to open Outlook in safe mode.

H-E-L-P!!!


My System SpecsSystem Spec
.
20 Nov 2011   #2
magnum08

Windows 7 home premium
 
 

From another thread, Cannot open Outlook 2007 I used captian Jack's advice to run Outlook /resetnavpane and it at least got Outlook open for the first time since yesterday.Do we have to run this everytime we open Outlook 2007? or will this correct/repair the problem permanently?
My System SpecsSystem Spec
20 Nov 2011   #3
Neutron16

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

Outlook /resetnavpane should have repaired your Outlook. Now, if you open it normally, Outlook should be ok.
My System SpecsSystem Spec
.

20 Nov 2011   #4
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Sounds like a corrupted PST file... this has worked everytime for me:

Repair Outlook Data Files (.pst and .ost) - Outlook - Office.com

Please let me know how it goes...
My System SpecsSystem Spec
20 Nov 2011   #5
magnum08

Windows 7 home premium
 
 

Thanks for your assistance. Outlook opened OK this morning for my wife so I will consider this problem "solved".

Once again much appreciated.
My System SpecsSystem Spec
20 Nov 2011   #6
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

You're very welcome!
My System SpecsSystem Spec
Reply

 Outlook 2007 won't open




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Outlook 2007 - Cannot start, open outlook window, set of folders...
Hi See attachment for exact error. Just started this evening although have been using outlook earlier in the day. I have run through everything here that is applicable for pop mail. Additionally I have Run a repair of office 2007 Tried the noextensions switch
Microsoft Office
cant open link in outlook 2007
unable to open link in outlook 2007. i get the error that "the operation has been cancelled due to restrictions in effect on this computer." I checked through control panel and it shows that i am an admin, however when I right click my computer and choose manage local users and groups, click...
Microsoft Office
2007 Outlook won't open properly
Outlook 2007 opens then flashes this on my screen:I have OS and all Apps. on SSD drive and all data on spinner. I've used repair tool on pst.file on spinner but Outlook still shows this error message. Any help would be greatly appreciated. Cheers, the Cheese
Microsoft Office
Is there a way to get Outlook 2007 to open
So i set up outlook 2007, with my hotmail email adress. When i go into Windows live Messanger it opens up to a web page. Is there a way to get outlook to open just like Live Mail does when it is instailled.
Browsers & Mail
Cannot open Outlook 2007
Hello: I am getting an error message telling me that the Windows Outlook Window cannot be opened. I tried starting in safe mode and that didn't work either. Please help. Thank you, Joe
Microsoft Office
How to open hyperlinks in Outlook 2007 without IE8?
Hi, I would like to know if it is possible to open hyperlinks in Outlook 2007 without installing IE8? When I try to open a hyperlink from outlook message I get the following message: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App