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Windows 7: Problem with Mail Merge Office 2003 using Outlook

11 Dec 2011   #1

Windows 7 Home Premium x64
Problem with Mail Merge Office 2003 using Outlook

I have attempted to print out mailing labels from my Contacts Folder in Outlook 2003 without success.

I list here the steps taken so far :-

1.Contact page selected in Outlook containing all the addresses I want to print. I then click Tools> Mail Merge.
2. In the MM Page I have selected;- All Contacts,All Contact Fields & Mailing Labels
3. Selecting "OK" launches MS Word with instructions to click "SETUP" in Section 1 of the MM Helper Page which now appears.
4.When this is clicked , the "LABEL OPTIONS" Page appears
5 Here I select "AVERY A4 & A5 sizes" with Product Number of L7160.
6.cLICKING "ok" brings me to the Blank Label Page with MM Helper Page still superimposed on it.
7 There are 3 choices on this page with the 3rd choice "MERGE" greyed out.

I only use the Mail Merge facility rarely , the last time was almost a year ago , but I seem to remember that the 3rd choice here . i.e. "MERGE" was not "greyed out" the last time I used this facility.

Any advice as to how to resolve this would be appreciated.

My System SpecsSystem Spec

11 Dec 2011   #2

Win 7 Ultimate 64-bit. SP1.

My System SpecsSystem Spec
12 Dec 2011   #3

Windows 7 Home Premium x64

Quote   Quote: Originally Posted by JMH View Post
I found help with the second of the above which incorporates KB287561.

In this I used the buttons as instructed which are on the Mail Merge Toolbar and which you use towards the end of the procedure.

This was a slightly different approach from the method I described in my OP in this thread where I did not use the MM Toolbar in Word and eventually got stuck at the point mentioned in that post.The last time I attempted to use MM I'm pretty sure I managed then without using the MM Toolbar.

However KB287561 enabled me to complete the task successfully.

Thanks again for the help.
My System SpecsSystem Spec

12 Dec 2011   #4

Win 7 Ultimate 64-bit. SP1.

My pleasure to assist.
Thank YOU for reporting back.
Have a safe & Merry Christmas!
My System SpecsSystem Spec

 Problem with Mail Merge Office 2003 using Outlook

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