Problem with Mail Merge Office 2003 using Outlook

I have attempted to print out mailing labels from my Contacts Folder in Outlook 2003 without success.

I list here the steps taken so far :-

1.Contact page selected in Outlook containing all the addresses I want to print. I then click Tools> Mail Merge.
2. In the MM Page I have selected;- All Contacts,All Contact Fields & Mailing Labels
3. Selecting "OK" launches MS Word with instructions to click "SETUP" in Section 1 of the MM Helper Page which now appears.
4.When this is clicked , the "LABEL OPTIONS" Page appears
5 Here I select "AVERY A4 & A5 sizes" with Product Number of L7160.
6.cLICKING "ok" brings me to the Blank Label Page with MM Helper Page still superimposed on it.
7 There are 3 choices on this page with the 3rd choice "MERGE" greyed out.

I only use the Mail Merge facility rarely , the last time was almost a year ago , but I seem to remember that the 3rd choice here . i.e. "MERGE" was not "greyed out" the last time I used this facility.

Any advice as to how to resolve this would be appreciated.

Hello thenoo,
Refer to the links below to see if they can provide you with more useful information...

About using contacts for a mail merge - Outlook - Office.com

How to use Outlook contacts with mail merge in Office Word 2003

Use mail merge for mass mailings and more - Training - Office.com

JMH said:

Hello thenoo,
Refer to the links below to see if they can provide you with more useful information...

About using contacts for a mail merge - Outlook - Office.com

How to use Outlook contacts with mail merge in Office Word 2003

Use mail merge for mass mailings and more - Training - Office.com

I found help with the second of the above which incorporates KB287561.

In this I used the buttons as instructed which are on the Mail Merge Toolbar and which you use towards the end of the procedure.

This was a slightly different approach from the method I described in my OP in this thread where I did not use the MM Toolbar in Word and eventually got stuck at the point mentioned in that post.The last time I attempted to use MM I'm pretty sure I managed then without using the MM Toolbar.

However KB287561 enabled me to complete the task successfully.

Thanks again for the help.

My pleasure to assist.
Thank YOU for reporting back.
Have a safe & Merry Christmas!