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Windows 7: Word 2010 printing blank sheets

15 Dec 2011   #11
reasoner

Win7 64
 
 

Thanks for all the great suggestions - I am on the road - once I get back I will put them all to work...

This is what happened: The doc is 228 pages, all text - I assigned pages 1- 50 to the HP, then pages 51 - 100 to the Cannon. The first 15 pages on the HP printed fine, then all I got were blank pages with printed page numbers. Pages 51 to 100 on the Canon were all blank except for the page numbers as well.

Makes me think it is a Word problem since the page numbers printed - the headers and footers are separate from the body in Word so maybe it has to do with the body text. Just guessing...

I made no changes to Word or the printer function - just business as usual.

reasoner


My System SpecsSystem Spec
.

15 Dec 2011   #12
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

One question, well, maybe...

Have you tried printing in this fashion before, such as splitting a job between two printers or is this the first time?
If you have, is this the first time it (the printer job) has failed?

Did you wait until the job had started on the HP before you set it up for the Cannon or did you OK the job on the Cannon before the HP started to print? I ask this because it has to do with my earlier concern:
Quote   Quote: Originally Posted by Anak View Post
This is a pretty good read:
Quote:
Diagnose
This error might be caused by one of the following conditions:
  • The printer is not reachable on the network
  • Windows cannot allocate sufficient memory
  • There was invalid or incomplete data received by the print spooler
  • A driver upgrade failed
  • There is a bad printer device driver
To diagnose the problem, use the procedures in the following sections.
Source: https://social.technet.microsoft.com...er-status.aspx

The two I would concentrate on:
  • Windows cannot allocate sufficient memory
  • There was invalid or incomplete data received by the print spooler
When checking Spooler services make sure to check its Dependencies, they all need to be set to Automatic.
Especially the Remote Procedure Call (RPC)! And, its dependencies.

Name:  PrintSp.jpg
Views: 11
Size:  84.4 KB
All five of those dependencies in the pix should be set to Automatic.

I can understand you logic in trying to print this way. It would be faster.
But, have you tried to print the job entirely on one printer?
Does it run okay or do you have the same problem?


My System SpecsSystem Spec
17 Dec 2011   #13
reasoner

Win7 64
 
 

Thanks once again for all the great suggestions. Unfortunately, none of them provided the solution.

Seems it was a driver issue. I reinstalled the HP driver and things are back to normal.

Once again, thanks for the help and insight.

bruce
My System SpecsSystem Spec
.


17 Dec 2011   #14
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Your welcome Bruce, glad to hear you have your problem sorted out.
My System SpecsSystem Spec
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 Word 2010 printing blank sheets




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