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Windows 7 - Word 2010 printing blank sheets |
12-15-2011
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#1 | | |
Word 2010 printing blank sheets I was printing a doc when half way through, I started getting blank pages. The printer is an HP Laser jet with a new cartridge.
I switched over to my Canon laser printer - same problem.
I cut and paste the doc to new doc - same problem.
I put the doc on my other PC with a Brother laser printer - same problem.
Evidently it is a Word problem not a printer problem.
All three printers printed the pages numbers only.
I have read that reinstalling Word does not work.
Does anyone know to how to fix this problem?
Thanks - reasoner
| My System Specs | | System Manufacturer/Model Number Dell OS Win7 64 CPU Dell 2.8 Intel Dual Core Memory Dell 8G Graphics Card NVideo 260 Sound Card Delta 2496 Monitor(s) Displays 3 flat panels Hard Drives many |
12-15-2011
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#2 | | Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 |
It is unusual that it should be happening on all three printers.
Is this a new install of Word 2010?
Is the Cannon networked to the machine that has the HP?
Check to make sure "Print only the data from a form" is un-checked in Words Options.
If that does not help, what I would like you to do is, go into each of the three printers properties, and click on the Advanced tabs, but lets start with the HP Laser jet since that seems to be your #1 printer.
The usual procedure is: - Control Panel >Printers & faxes.
- Right click printer, click properties, click Advance tab.
- Remove default check on "Spool print documents so program finishes printing faster.
- Check "print directly to the printer".
See if that helps.
This could be a .dll file or spooling problem.
I have spooling checked, and print directly unchecked on my machine, and I have switched from Lexmark to HP Photosmart with no problems so far. | My System Specs | | System Manufacturer/Model Number Gateway DX4831e OS Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 CPU Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Motherboard Gateway H57M01 133 megahertz Memory 6GB of 1,333MHz DDR3 SDRAM Graphics Card 32MB Intel Graphics Media Accelerator HD IGChip Sound Card Realtek High Definition Audio Monitor(s) Displays Gateway HX2000 20inch TFT active matrix TN Screen Resolution 1600 x 900 x 59 hertz Keyboard MS 'Natural' Standard PS/2 Enhanced 101-102 Key Mouse Gateway USB wired optical PSU Knowing Gateway it is probably just a 300watter. Case Mid-Tower Desktop Hard Drives WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
HP Photosmart Plus B210a e_series AIO Printer
Four card readers, and Four USB 2.0 Internet Speed Verizon FIOS 24.57Mbps Down - 5.68Mbps up Other Info BIOS: American Megatrends Inc. P01-A0 11/17/2009
Browsers: IE8.0.7601.17514, FireFox 11.0, System Specs by Belarc.
Join Date March 27th 2010 at 10:44:15 AM. |
12-15-2011
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#3 | | |
Thanks for the reply.
I have been using Word 2010 for about a year.
The Canon is on the same network as the HP.
I have tried the suggested "Advanced" tab steps but the problem persists.
reasoner | My System Specs | | System Manufacturer/Model Number Dell OS Win7 64 CPU Dell 2.8 Intel Dual Core Memory Dell 8G Graphics Card NVideo 260 Sound Card Delta 2496 Monitor(s) Displays 3 flat panels Hard Drives many |
12-15-2011
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#4 | | Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 |
You may have missed it, have you, checked to make sure "Print only the data from a form" is un-checked in Words Options. | My System Specs | | System Manufacturer/Model Number Gateway DX4831e OS Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 CPU Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Motherboard Gateway H57M01 133 megahertz Memory 6GB of 1,333MHz DDR3 SDRAM Graphics Card 32MB Intel Graphics Media Accelerator HD IGChip Sound Card Realtek High Definition Audio Monitor(s) Displays Gateway HX2000 20inch TFT active matrix TN Screen Resolution 1600 x 900 x 59 hertz Keyboard MS 'Natural' Standard PS/2 Enhanced 101-102 Key Mouse Gateway USB wired optical PSU Knowing Gateway it is probably just a 300watter. Case Mid-Tower Desktop Hard Drives WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
HP Photosmart Plus B210a e_series AIO Printer
Four card readers, and Four USB 2.0 Internet Speed Verizon FIOS 24.57Mbps Down - 5.68Mbps up Other Info BIOS: American Megatrends Inc. P01-A0 11/17/2009
Browsers: IE8.0.7601.17514, FireFox 11.0, System Specs by Belarc.
Join Date March 27th 2010 at 10:44:15 AM. |
12-15-2011
|
#5 | | Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 |
I need to understand this better, when you say: 
Quote: Originally Posted by reasoner I was printing a doc when half way through, I started getting blank pages. Your .docx is 10pages long, and it stops printing after page 5. Does the "printing" still run for the next 5 pages?
Does it just spit out 5 pages?
Is this a .docx created by you or is this something you copied and pasted?
Meanwhile I found this: Quote: In Word 2010 there is an advance option to turn off background printing. Go to Word - File - Options - Advance and then scroll down till you go printer. Uncheck "print in the background" Source: Word 2010 | Printing Problems | Microsoft Office 2010 forums | | My System Specs | | System Manufacturer/Model Number Gateway DX4831e OS Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 CPU Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Motherboard Gateway H57M01 133 megahertz Memory 6GB of 1,333MHz DDR3 SDRAM Graphics Card 32MB Intel Graphics Media Accelerator HD IGChip Sound Card Realtek High Definition Audio Monitor(s) Displays Gateway HX2000 20inch TFT active matrix TN Screen Resolution 1600 x 900 x 59 hertz Keyboard MS 'Natural' Standard PS/2 Enhanced 101-102 Key Mouse Gateway USB wired optical PSU Knowing Gateway it is probably just a 300watter. Case Mid-Tower Desktop Hard Drives WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
HP Photosmart Plus B210a e_series AIO Printer
Four card readers, and Four USB 2.0 Internet Speed Verizon FIOS 24.57Mbps Down - 5.68Mbps up Other Info BIOS: American Megatrends Inc. P01-A0 11/17/2009
Browsers: IE8.0.7601.17514, FireFox 11.0, System Specs by Belarc.
Join Date March 27th 2010 at 10:44:15 AM. |
12-15-2011
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#6 | | Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 |
This is a pretty good read: Quote: Diagnose
This error might be caused by one of the following conditions: - The printer is not reachable on the network
- Windows cannot allocate sufficient memory
- There was invalid or incomplete data received by the print spooler
- A driver upgrade failed
- There is a bad printer device driver
To diagnose the problem, use the procedures in the following sections. Source: https://social.technet.microsoft.com...er-status.aspx
The two I would concentrate on: - Windows cannot allocate sufficient memory
- There was invalid or incomplete data received by the print spooler
When checking Spooler services make sure to check its Dependencies, they all need to be set to Automatic.
Also consider checking that your version of Word 2010 is up to date: - To manually check for any latest updates.
- This can be done using the Microsoft Word 2010 help menu.
- Click the File menu and navigate to Help menu.
- In the Tools for Working With Office section, click the Check for Updates link.
- This would get the latest updates available for Microsoft Office.
- If any are available.
| My System Specs | | System Manufacturer/Model Number Gateway DX4831e OS Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 CPU Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Motherboard Gateway H57M01 133 megahertz Memory 6GB of 1,333MHz DDR3 SDRAM Graphics Card 32MB Intel Graphics Media Accelerator HD IGChip Sound Card Realtek High Definition Audio Monitor(s) Displays Gateway HX2000 20inch TFT active matrix TN Screen Resolution 1600 x 900 x 59 hertz Keyboard MS 'Natural' Standard PS/2 Enhanced 101-102 Key Mouse Gateway USB wired optical PSU Knowing Gateway it is probably just a 300watter. Case Mid-Tower Desktop Hard Drives WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
HP Photosmart Plus B210a e_series AIO Printer
Four card readers, and Four USB 2.0 Internet Speed Verizon FIOS 24.57Mbps Down - 5.68Mbps up Other Info BIOS: American Megatrends Inc. P01-A0 11/17/2009
Browsers: IE8.0.7601.17514, FireFox 11.0, System Specs by Belarc.
Join Date March 27th 2010 at 10:44:15 AM. |
12-15-2011
|
#7 | | Windows 7 Home Premium 64bit |
Could there possibly be hidden text in the document?
To show hidden text:
On the FILE TAB > OPTIONS > DISPLAY > Check the box beside HIDDEN TEXT . | My System Specs | | OS Windows 7 Home Premium 64bit CPU Intel Pentium E6300 @ 2.80GHz Motherboard Foxconn G31MX Series Memory 4.0GB Dual-Channel DDR2 Graphics Card Intel(R) G33/G31 Express Chipset Family Monitor(s) Displays Hanns.G HW173 @ 1440x900 Hard Drives Hitachi HDS721050CLA362 ATA Device
Manufacturer Hitachi
Product Family Deskstar
Series Prefix Standard
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Model capacity for this specific drive 100GB
Interface Unknown
Capacity 488GB
Real Other Info Also: Samsung Netbook - Windows 7 starter |
12-15-2011
|
#8 | | Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 |
Thank you Irene, I had thought of that while I was looking for anything else that might cause the OP's problem, but I failed to post it. 
It cropped up on a thread about hidden paragraph marks.
reasoner could check that, and "show all formatting marks"
A little old, but still good: Deleting “Blank” Pages | Suzanne S. Barnhill Microsoft MVP (Word) Home | Suzanne S. Barnhill Microsoft MVP (Word) Useful Links | Suzanne S. Barnhill Microsoft MVP (Word) Support for Microsoft Word 2010 and 2007 technical problems
Specifically for: Description of Office 2010 SP1
Here is a MS Troubleshooter specifically for: Printing problems and printing errors- Identify if you need to update your print driver.
- You receive an error stating that your Plug and Play printer %PRINTERNAME% has encountered a driver problem.
| My System Specs | | System Manufacturer/Model Number Gateway DX4831e OS Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 CPU Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Motherboard Gateway H57M01 133 megahertz Memory 6GB of 1,333MHz DDR3 SDRAM Graphics Card 32MB Intel Graphics Media Accelerator HD IGChip Sound Card Realtek High Definition Audio Monitor(s) Displays Gateway HX2000 20inch TFT active matrix TN Screen Resolution 1600 x 900 x 59 hertz Keyboard MS 'Natural' Standard PS/2 Enhanced 101-102 Key Mouse Gateway USB wired optical PSU Knowing Gateway it is probably just a 300watter. Case Mid-Tower Desktop Hard Drives WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
HP Photosmart Plus B210a e_series AIO Printer
Four card readers, and Four USB 2.0 Internet Speed Verizon FIOS 24.57Mbps Down - 5.68Mbps up Other Info BIOS: American Megatrends Inc. P01-A0 11/17/2009
Browsers: IE8.0.7601.17514, FireFox 11.0, System Specs by Belarc.
Join Date March 27th 2010 at 10:44:15 AM. |
12-15-2011
|
#9 | | Windows 7 Home Premium 64bit |
Good help, Anak.
Something else which just came to mind, was to use the show/hide button - on the ribbon:
... it just might show whether there has been a long series of 'returns'. . | My System Specs | | OS Windows 7 Home Premium 64bit CPU Intel Pentium E6300 @ 2.80GHz Motherboard Foxconn G31MX Series Memory 4.0GB Dual-Channel DDR2 Graphics Card Intel(R) G33/G31 Express Chipset Family Monitor(s) Displays Hanns.G HW173 @ 1440x900 Hard Drives Hitachi HDS721050CLA362 ATA Device
Manufacturer Hitachi
Product Family Deskstar
Series Prefix Standard
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Model capacity for this specific drive 100GB
Interface Unknown
Capacity 488GB
Real Other Info Also: Samsung Netbook - Windows 7 starter |
12-15-2011
|
#10 | | Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 |
And I thank you again, Irene!
I did see a post about the show/hide button, but was not sure if it applied, any suggestions are greatly appreciated!
One post I came across related how the user's anti-virus (Kaspersky)was kicking in, and stopping the .doc/.docx from printing.
I am working with a slight disadvantage; I had Word in my younger days, but now have Open Office, and I am thinking of migrating to LibreOffice. I do not mind trying to track down a problem. | My System Specs | | System Manufacturer/Model Number Gateway DX4831e OS Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 CPU Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Motherboard Gateway H57M01 133 megahertz Memory 6GB of 1,333MHz DDR3 SDRAM Graphics Card 32MB Intel Graphics Media Accelerator HD IGChip Sound Card Realtek High Definition Audio Monitor(s) Displays Gateway HX2000 20inch TFT active matrix TN Screen Resolution 1600 x 900 x 59 hertz Keyboard MS 'Natural' Standard PS/2 Enhanced 101-102 Key Mouse Gateway USB wired optical PSU Knowing Gateway it is probably just a 300watter. Case Mid-Tower Desktop Hard Drives WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
HP Photosmart Plus B210a e_series AIO Printer
Four card readers, and Four USB 2.0 Internet Speed Verizon FIOS 24.57Mbps Down - 5.68Mbps up Other Info BIOS: American Megatrends Inc. P01-A0 11/17/2009
Browsers: IE8.0.7601.17514, FireFox 11.0, System Specs by Belarc.
Join Date March 27th 2010 at 10:44:15 AM. Word 2010 printing blank sheets problems? All times are GMT -5. The time now is 05:51 PM. |  |