Please help me with Microsoft word has stopped working issue


  1. binngokute
    Posts : 2
    Windows 7 professional 32 bit
       New #1

    Please help me with Microsoft word has stopped working issue


    Sometime, When i use microsoft office (power point, MS word) there is a issue "Microsoft word has stopped working", I tried to exit MS office and reopen, but this issue still come back, after that other issue are arised (example: Windows explorer has stopped working, microsoft powerpoint has stopped working).
    I have tried to restart my computer but some minutes later these issue are araised. I'm also re-install OS and try to fix but no effect. I'm so angry about this. Pleasle help me!
    my OS: win 7 Professional 32 bit.
    thank!
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  3. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #2

    Hello binngokute and welcome to Seven Forums.

    I'm a little confused why you reinstalled the operating system to try to repair Microsoft Office. In Office 2003 (the version I have at work) you could click on detect and repair in the help menu. Office would then try to find and repair problems such as missing files and registry settings associated with all installed Microsoft Office programs. Does your version of Office have that option?

    Automatically repair Office programs - Excel - Office.com

    As far as Windows Explorer stopping you might try to run a System File Checker scan. If any problems are noted run the scan 3 times rebooting in between each scan.

    SFC /SCANNOW Command - System File Checker

    If the SFC scan doesn't help you might consider a Repair Install.

    Repair Install

    Please post back to let us know if anything helped or if you're still having problems.

    Added Info: If you're using a later version of Office you might want to try Start > Programs > Microsoft Office > Microsoft Office Tools > Microsoft Office Diagnostics to find and repair problems.
    Last edited by marsmimar; 21 Dec 2011 at 07:58. Reason: Add info
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  4. binngokute
    Posts : 2
    Windows 7 professional 32 bit
    Thread Starter
       New #3

    thank for your post. I tried to re-install the OS because i think this is OS's issue and also tried to re-install MS office (2007).i will try your method. Thank so much!
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  6. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #4

    You might want to look through these tutorials on how to do a clean install of the operating system using a full install DVD or an upgrade DVD. Sometimes the electric company (for example) may have a power surge during the install and it doesn't go just right. That could mess up other program installations because the OS was damaged or corrupted.

    Clean Install Windows 7

    Clean Install with a Upgrade Windows 7 Version

    Let us know if you get the problem fixed.
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