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Windows 7: Please help me with Microsoft word has stopped working issue

21 Dec 2011   #1
binngokute

Windows 7 professional 32 bit
 
 
Please help me with Microsoft word has stopped working issue

Sometime, When i use microsoft office (power point, MS word) there is a issue "Microsoft word has stopped working", I tried to exit MS office and reopen, but this issue still come back, after that other issue are arised (example: Windows explorer has stopped working, microsoft powerpoint has stopped working).
I have tried to restart my computer but some minutes later these issue are araised. I'm also re-install OS and try to fix but no effect. I'm so angry about this. Pleasle help me!
my OS: win 7 Professional 32 bit.
thank!



My System SpecsSystem Spec
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21 Dec 2011   #2
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello binngokute and welcome to Seven Forums.

I'm a little confused why you reinstalled the operating system to try to repair Microsoft Office. In Office 2003 (the version I have at work) you could click on detect and repair in the help menu. Office would then try to find and repair problems such as missing files and registry settings associated with all installed Microsoft Office programs. Does your version of Office have that option?

Automatically repair Office programs - Excel - Office.com

As far as Windows Explorer stopping you might try to run a System File Checker scan. If any problems are noted run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

If the SFC scan doesn't help you might consider a Repair Install.

Repair Install

Please post back to let us know if anything helped or if you're still having problems.

Added Info: If you're using a later version of Office you might want to try Start > Programs > Microsoft Office > Microsoft Office Tools > Microsoft Office Diagnostics to find and repair problems.
My System SpecsSystem Spec
21 Dec 2011   #3
binngokute

Windows 7 professional 32 bit
 
 

thank for your post. I tried to re-install the OS because i think this is OS's issue and also tried to re-install MS office (2007).i will try your method. Thank so much!
My System SpecsSystem Spec
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21 Dec 2011   #4
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

You might want to look through these tutorials on how to do a clean install of the operating system using a full install DVD or an upgrade DVD. Sometimes the electric company (for example) may have a power surge during the install and it doesn't go just right. That could mess up other program installations because the OS was damaged or corrupted.

Clean Install Windows 7

Clean Install with a Upgrade Windows 7 Version

Let us know if you get the problem fixed.
My System SpecsSystem Spec
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 Please help me with Microsoft word has stopped working issue




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