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Windows 7: Office 2010 — Unable to Install/Repair

02 Jan 2012   #1

windows 7 64-bit SP1
Office 2010 — Unable to Install/Repair

The other day, I upgraded from Winzip 15.5 to 16.0. Shortly thereafter, Outlook took offense to the Winzip-Courier plug-in. The next time I restarted, my PC had forgotten which of my 3 TB drives was the startup drive. The only way to get it to start was to hit f12 and tell it which one. Once I got it booted, I found that Chrome failed to work anymore and none of the MS-Office 2010 apps (with the exception of OneNote) will load and Windows Live Mail doesn't work either. (I'm still opening up one app after another to see what else may be affected.)

I've run scans using MS-Security Essentials, Threatfire, and Malwarebytes and have come up clean with each scan. I'm beginning to think I might have a drive getting ready to head south???

Uninstalled and reinstalled Chrome and got it working, but I'm unable to repair MS-Office 2010 from Control Panel/Programs and Features, or by inserting the disk and waiting for it to load and ask me if I want to repair the current installation. In either case, I get a dialog window that says: "Microsoft Setup Bootstrapper has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

UH ... Hello? I'd really like to get to my mail .... !!! Other than using REVO Uninstaller to wipe out MS Office and start all over, does anyone have any ideas?

Windows 7, 64-bit SP1

My System SpecsSystem Spec

02 Jan 2012   #2

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server

Hi there
please note that when using drives > 2TB you need to enable GPT otherwise Windows can't see > 2TB.

You might be "missing" part of the 3TB drive.

Using GPT Drives

Note also there is a tutorial (a very good one BTW) in this forum on GPT drives and booting from them too.

My System SpecsSystem Spec
02 Jan 2012   #3

windows 7 64-bit SP1
3 internal drives

Actually, I have 3 individual 1TB drives. I thought that only applied to individual drives of more than 2TB
My System SpecsSystem Spec

03 Jan 2012   #4

windows 7 64-bit SP1
Gave Up ...

I gave up ... formatted a new drive and reinstalled everything. Now everything is working just fine.
My System SpecsSystem Spec

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