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Windows 7: Excel cannot open this file. The encryption type used is not available

10 Jan 2012   #1
helo6940

window xp
 
 
Excel cannot open this file. The encryption type used is not available

Hi All, when i try to open an password protecttion excel sheet. It prompt me this message "Excel cannot open this file. The encryption type used is not available, contact the author of the files. More encryption types are available using the High Encryption Pack". When saving the excel file with password. It prompt me another message again, ""Excel is unable to encrypt your file. Please contact your system administrator to resolve this problem. Do you wish to remove encryption and try again? " Anyone has experience on this issue before? i am using ms office 2010 standard


My System SpecsSystem Spec
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10 Jan 2012   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Start Excel then click File>Info>Protect Workbook>Permissions>Encrypt with Password.

Delete the password already entered and click OK to remove the encryption.

If you are on a domain, you will need to contact your system administrator to see what restrictions have been placed on your account.
My System SpecsSystem Spec
10 Jan 2012   #3
helo6940

window xp
 
 

Hi, the notebook is on a domain, but when i using another AD account to login and try open a encrypted excel or word document, it prompted the same message.
My System SpecsSystem Spec
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10 Jan 2012   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You need to talk to your system administrator.
My System SpecsSystem Spec
07 Nov 2012   #5
nelson2801

Windows 7 Pro 32
 
 
Solution

Hi dear all,

Have been facing the same issue for 2 days...
I finally found out how to fix it!!

Just setup windows compatibility pack EVEN IF you have Microsoft Office 2007 installed on your system. (Download Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats from Official Microsoft Download Center)

I guess compatibility pack probably additionnal function that not comes with standard Microsoft Office 2007 setup.

It works!!!

Hope that will help people http://www.sevenforums.com/ima...es/biggrin.gif
My System SpecsSystem Spec
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 Excel cannot open this file. The encryption type used is not available




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