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Windows 7 - Stand alone version of MS Word has disappeared from WinXP Mode

 
01-14-2012   #1


Win7 Ultimate x64
 
 

Stand alone version of MS Word has disappeared from WinXP Mode

My OS is Windows 7 Ultimate x64. About two weeks ago I installed a stand alone version of MS Word to WinXP Mode. I could not activate it online even though I was definitely connected to the internet as was my host pc. I double checked to verify that I was online.

I called MS and was connected to a service rep. I gave him the product key, he verified it and activated Word. I thought all was well, that is until I needed to use Word this morning. I opened WinXP Mode and Word wasn't there. I checked All Programs, the list of software in Add/Remove and it is not listed.

I intended to call MS again this Friday morning but was just too busy to reach them before closing time. I will try again Monday but thought maybe someone in the forum has an idea as to what went wrong.

I don't remember the amount of time that is allotted to activate an MS product but I am almost certain that its more than two weeks.
Your helpful advice is welcomed and very much appreciated.

My System SpecsSystem Spec
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 Stand alone version of MS Word has disappeared from WinXP Mode problems?



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