Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Outlook Office 2010 PDF Attachments not opening

15 Jan 2012   #1

Windows 7 Ultimate x64
 
 
Outlook Office 2010 PDF Attachments not opening

I am using Office 2010 and have a problem thatI thought would be easy to fix but I was wrong!

I am able to open all attachments and preview them except PDF files. I used to be able to open/preview PDF files as well until I unchecked the box that says, " Always ask before opening this type of file" on the Open Mail Attachment (Exhibit 1).

Now all I get with PDF files is what you see in Exhibit 2.

I am using FoxIt Reader as default PDF reader but I get the same results when I make Adobe Reader the default.

I am familiar with making registry changes and have tried modifying the EditFlags key under HKEY_CLASSES_ROOT\FoxitReader.Document to both 00 00 01 00 and 00 00 00 00 neither made any difference to Outlook PDF Attachments.

Same for Adobe Reader when that was the default I modified HKEY_CLASSES_ROOT\AcroExch.Document to both 00 00 01 00 & 00 00 00 00...no change in Outlook.

All I want is for the PDF attachments to behave the same way all the other attachments behave.
Any help would be appreciated.

Ned



Attached Images
  
My System SpecsSystem Spec
.

16 Jan 2012   #2

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

Please highlight FoxitReader.Document in regedit, right click - EXPORT, and post that reg file here.
My System SpecsSystem Spec
16 Jan 2012   #3

Windows 7 Ultimate x64
 
 

Thx!

Ned


Attached Files
File Type: reg FoxIt Export.reg (3.1 KB, 132 views)
My System SpecsSystem Spec
.


17 Jan 2012   #4

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

I have noticed that EditFlags (in case of FoxitReader.Document) should be REG_DWORD type,
but you have REG_BINARY (hex).
Please back it up, delete and make it REG_DWORD.
My System SpecsSystem Spec
17 Jan 2012   #5

Windows 7 Ultimate x64
 
 
That fixed it

Don't know how I missed that.
Thank you!
My System SpecsSystem Spec
Reply

 Outlook Office 2010 PDF Attachments not opening




Thread Tools



Similar help and support threads for2: Outlook Office 2010 PDF Attachments not opening
Thread Forum
Solved Outlook 2010 can't view any attachments Microsoft Office
Extremely slow opening large attachments in Outlook 2010 Microsoft Office
Outlook 2003 not opening attachments Microsoft Office
Outlook 2010 and sending large attachments Microsoft Office
Outlook 2010 and Gmail Attachments Microsoft Office
Outlook 2010 Attachments Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:02 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33