|15 Jan 2012||#1|
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Outlook Office 2010 PDF Attachments not opening
I am using Office 2010 and have a problem thatI thought would be easy to fix but I was wrong!
I am able to open all attachments and preview them except PDF files. I used to be able to open/preview PDF files as well until I unchecked the box that says, " Always ask before opening this type of file" on the Open Mail Attachment (Exhibit 1).
Now all I get with PDF files is what you see in Exhibit 2.
I am using FoxIt Reader as default PDF reader but I get the same results when I make Adobe Reader the default.
I am familiar with making registry changes and have tried modifying the EditFlags key under HKEY_CLASSES_ROOT\FoxitReader.Document to both 00 00 01 00 and 00 00 00 00 neither made any difference to Outlook PDF Attachments.
Same for Adobe Reader when that was the default I modified HKEY_CLASSES_ROOT\AcroExch.Document to both 00 00 01 00 & 00 00 00 00...no change in Outlook.
All I want is for the PDF attachments to behave the same way all the other attachments behave.
Any help would be appreciated.
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