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Windows 7: Outlook Office 2010 PDF Attachments not opening

15 Jan 2012   #1
NedGersh

Windows 7 Ultimate x64
 
 
Outlook Office 2010 PDF Attachments not opening

I am using Office 2010 and have a problem thatI thought would be easy to fix but I was wrong!

I am able to open all attachments and preview them except PDF files. I used to be able to open/preview PDF files as well until I unchecked the box that says, " Always ask before opening this type of file" on the Open Mail Attachment (Exhibit 1).

Now all I get with PDF files is what you see in Exhibit 2.

I am using FoxIt Reader as default PDF reader but I get the same results when I make Adobe Reader the default.

I am familiar with making registry changes and have tried modifying the EditFlags key under HKEY_CLASSES_ROOT\FoxitReader.Document to both 00 00 01 00 and 00 00 00 00 neither made any difference to Outlook PDF Attachments.

Same for Adobe Reader when that was the default I modified HKEY_CLASSES_ROOT\AcroExch.Document to both 00 00 01 00 & 00 00 00 00...no change in Outlook.

All I want is for the PDF attachments to behave the same way all the other attachments behave.
Any help would be appreciated.

Ned




Attached Images
  
My System SpecsSystem Spec
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16 Jan 2012   #2
Neutron16

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

Please highlight FoxitReader.Document in regedit, right click - EXPORT, and post that reg file here.
My System SpecsSystem Spec
16 Jan 2012   #3
NedGersh

Windows 7 Ultimate x64
 
 

Thx!

Ned


Attached Files
File Type: reg FoxIt Export.reg (3.1 KB, 132 views)
My System SpecsSystem Spec
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17 Jan 2012   #4
Neutron16

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

I have noticed that EditFlags (in case of FoxitReader.Document) should be REG_DWORD type,
but you have REG_BINARY (hex).
Please back it up, delete and make it REG_DWORD.
My System SpecsSystem Spec
17 Jan 2012   #5
NedGersh

Windows 7 Ultimate x64
 
 
That fixed it

Don't know how I missed that.
Thank you!
My System SpecsSystem Spec
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 Outlook Office 2010 PDF Attachments not opening




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