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Windows 7 - Outlook Office 2010 PDF Attachments not opening

 
01-15-2012   #1


Windows 7 Ultimate x64
 
 

Outlook Office 2010 PDF Attachments not opening

I am using Office 2010 and have a problem thatI thought would be easy to fix but I was wrong!

I am able to open all attachments and preview them except PDF files. I used to be able to open/preview PDF files as well until I unchecked the box that says, " Always ask before opening this type of file" on the Open Mail Attachment (Exhibit 1).

Now all I get with PDF files is what you see in Exhibit 2.

I am using FoxIt Reader as default PDF reader but I get the same results when I make Adobe Reader the default.

I am familiar with making registry changes and have tried modifying the EditFlags key under HKEY_CLASSES_ROOT\FoxitReader.Document to both 00 00 01 00 and 00 00 00 00 neither made any difference to Outlook PDF Attachments.

Same for Adobe Reader when that was the default I modified HKEY_CLASSES_ROOT\AcroExch.Document to both 00 00 01 00 & 00 00 00 00...no change in Outlook.

All I want is for the PDF attachments to behave the same way all the other attachments behave.
Any help would be appreciated.

Ned

Attached Thumbnails
Outlook Office 2010 PDF Attachments not opening-exhibit-1-non-pdf.jpg   Outlook Office 2010 PDF Attachments not opening-exhibit-2-pdf-only.jpg  
My System SpecsSystem Spec
01-16-2012   #2


Windows 7 x86 since December 2008
 
 


Please highlight FoxitReader.Document in regedit, right click - EXPORT, and post that reg file here.
My System SpecsSystem Spec
01-16-2012   #3


Windows 7 Ultimate x64
 
 


Thx!

Ned
Attached Files
File Type: reg FoxIt Export.reg (3.1 KB, 33 views)
My System SpecsSystem Spec
.


01-17-2012   #4


Windows 7 x86 since December 2008
 
 


I have noticed that EditFlags (in case of FoxitReader.Document) should be REG_DWORD type,
but you have REG_BINARY (hex).
Please back it up, delete and make it REG_DWORD.
My System SpecsSystem Spec
01-17-2012   #5


Windows 7 Ultimate x64
 
 

That fixed it

Don't know how I missed that.
Thank you!
My System SpecsSystem Spec
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 Outlook Office 2010 PDF Attachments not opening problems?



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