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Windows 7: Office 2010 Pro Plus will not install on Win 7 Pro x64


01 Feb 2012   #1

Win 7 Pro x64
 
 
Office 2010 Pro Plus will not install on Win 7 Pro x64

Hello all,
I have been trying for the last couple of days to re-install an HUP Office 2010 Pro Plus on a new install of Win 7 x64.
I switched from XP where Office worked fine.

When I first tried it I received the error code 1920 (osppsvc).
So, after searching numerous MS help and support sites, and trying various so called fixes,

I'm now getting; Error: 1402 Set Up Can Not Open Registry Key
UNKNOWN\Components\88B79139D4D5BA9498A091EECE8E3D8B\00004109A20000000100

Let me know what you think and how I can fix this situation.

Thank You!

My System SpecsSystem Spec
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01 Feb 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello and welcome, eZAK

Probably the previous installation left some leftovers in your system. You may Download Office 2010 Removal Tool and let it a try.
My System SpecsSystem Spec
01 Feb 2012   #3

Win 7 Pro x64
 
 

OK Arc,
I just tried that. It's a No Go!

S.O.S.
My System SpecsSystem Spec
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02 Feb 2012   #4

Windows 7 Ultimate SP1 64-Bit
 
 

Are you trying to install the 32-bit version of Office Pro Plus or the 64-bit version?

If it is the latter, the following applications will block the Office install:

Microsoft Excel Viewer

Access database engine of Microsoft Access 2010

Microsoft Office 2010 (Click to run)

Microsoft Office 2007 Compatibility Pack

Source: http://technet.microsoft.com/en-us/l...K_BlockingApps
My System SpecsSystem Spec
02 Feb 2012   #5

Win 7 Pro x64
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
Are you trying to install the 32-bit version of Office Pro Plus or the 64-bit version?

If it is the latter, the following applications will block the Office install:

Microsoft Excel Viewer

Access database engine of Microsoft Access 2010

Microsoft Office 2010 (Click to run)

Microsoft Office 2007 Compatibility Pack

Source: 64-bit editions of Office 2010
I don't know exactly what version it is trying to install.
It auto runs when disk is installed.


I don't think that there could be any left over apps do to the clean install of Win 7
My System SpecsSystem Spec
02 Feb 2012   #6
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

My System SpecsSystem Spec
02 Feb 2012   #7

Win 7 Pro x64
 
 

OK, re-tried that. Same 1920 again!
My System SpecsSystem Spec
02 Feb 2012   #8

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Download CCleaner and run the registry clean part. Delete all enteries that are realated to Microsoft Office. -WS

www.ccleaner.com
My System SpecsSystem Spec
02 Feb 2012   #9

Win 7 Pro x64
 
 

WinStar, I have that on my PC already and have ran it before.
I ran the Reg part again and it did have some MS Off. in there.
Deleted, tried to install Off. 2010 again.....
Stopped.....
Error code 1310, Error writing to file
C:\ProgramFiles\common files\microsoftshared\officesoftwareProPlus\OSPPC.DLL


That's it for me today, Se you guys tomorrow.
My System SpecsSystem Spec
02 Feb 2012   #10

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Run CCleaner again and also delete C:\ProgramFiles\common files\microsoftshared folder and all its contents (just the MicrosoftShared folder). Make sure you are do the install with RunAs Administrator or/and UAC off. -WS
My System SpecsSystem Spec
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 Office 2010 Pro Plus will not install on Win 7 Pro x64




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