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Windows 7: Outlook 2010 search not checking Hotmail's Deleted Items?

16 Feb 2012   #1
bradavon

Windows 7 Home Premium x64
 
 
Outlook 2010 search not checking Hotmail's Deleted Items?

Operating System: Windows 7 Home Premium x64 SP1
Office: Office 2010 x86 SP1
Outlook Hotmail Connector: x86 Version 14.0.5139.5001

I believe I have the latest Hotmail Connector installed.

Despite "include messages from the deleted items folder in each data file when searching all items" being ticked in Outlook's Search Options (File --> Options --> Search), it does not include the Deleted Items folder when clicking "Try searching again in All Mail Items".

I know the e-mail is in Deleted Items. Deleted Items (i.e -Bin) is included when searching All Mail Items using my Gmail IMAP account, so I know this setting generally works.

Any idea why it's not working when searching from my Hotmail account? Thanks

If I click on the root folder above Inbox, search and include "subfolders" deleted items is included.

p.s - In case anyone asks why I would do this, some times I delete e-mails I wish to retrieve and currently I need to search "All Mail items" and then "Deleted Items" separately.


My System SpecsSystem Spec
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16 Feb 2012   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

For me when my additional emails get dorked up, for what ever reason. I simply remove that email account, close out my email client, open my email client backup and then re-add it. Then all works as it should.
My System SpecsSystem Spec
16 Feb 2012   #3
bradavon

Windows 7 Home Premium x64
 
 

Thanks. That fixed it. I was hoping for an easier solution but I then remembered re-adding Hotmail to Outlook is simply a case of adding credentials.

I ended up uninstalling the Hotmail Connector, deleting the local Hotmail OST file (so Outlook was forced to re-download mail), re-installing the Hotmail Connector and re-adding the account.

One of that lot fixed it (I suspect deleting OST file, forcing Windows Search to re-index). I forgot Outlook's Colour Categories are only stored in Outlook and not on Hotmail's servers. So I had to set them up again but they were a mess anyway. It needed doing again.

Thanks again.
My System SpecsSystem Spec
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16 Feb 2012   #4
bradavon

Windows 7 Home Premium x64
 
 

Any idea why the Hotmail Connector isn't built into Outlook like it is Windows Live Mail? It seems odd you need an add-on. I've always wondered this.
My System SpecsSystem Spec
17 Feb 2012   #5
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Who knows...it's MS....LOL.
My System SpecsSystem Spec
17 Feb 2012   #6
bradavon

Windows 7 Home Premium x64
 
 

True.
My System SpecsSystem Spec
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 Outlook 2010 search not checking Hotmail's Deleted Items?




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