|16 Feb 2012||#1|
Outlook 2010 search not checking Hotmail's Deleted Items?
Operating System: Windows 7 Home Premium x64 SP1
Office: Office 2010 x86 SP1
Outlook Hotmail Connector: x86 Version 14.0.5139.5001
I believe I have the latest Hotmail Connector installed.
Despite "include messages from the deleted items folder in each data file when searching all items" being ticked in Outlook's Search Options (File --> Options --> Search), it does not include the Deleted Items folder when clicking "Try searching again in All Mail Items".
I know the e-mail is in Deleted Items. Deleted Items (i.e -Bin) is included when searching All Mail Items using my Gmail IMAP account, so I know this setting generally works.
Any idea why it's not working when searching from my Hotmail account? Thanks
If I click on the root folder above Inbox, search and include "subfolders" deleted items is included.
p.s - In case anyone asks why I would do this, some times I delete e-mails I wish to retrieve and currently I need to search "All Mail items" and then "Deleted Items" separately.
|My System Specs|
|16 Feb 2012||#3|
Thanks. That fixed it. I was hoping for an easier solution but I then remembered re-adding Hotmail to Outlook is simply a case of adding credentials.
I ended up uninstalling the Hotmail Connector, deleting the local Hotmail OST file (so Outlook was forced to re-download mail), re-installing the Hotmail Connector and re-adding the account.
One of that lot fixed it (I suspect deleting OST file, forcing Windows Search to re-index). I forgot Outlook's Colour Categories are only stored in Outlook and not on Hotmail's servers. So I had to set them up again but they were a mess anyway. It needed doing again.
|My System Specs|
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