Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Outlook 2010: the connection to microsoft exchange is unavailable

20 Feb 2012   #1
angelate

Windows 7 Professional 32 bit
 
 
Outlook 2010: the connection to microsoft exchange is unavailable

Hi there

I got a computer from my work and changed the username, which created a new user in Windows 7 but I can live with that and move the files and so on.

The thing is that apparently by changing the name it also left the company's domain and now when I try to re-configure my account in Outlook I get the error "The connection to microsoft exchange is unavaliable..."

I would like to continue using Outlook and be able to configure my account, I've checked registries and read quite a lot of threads without success, any ideas would be more than helpful.

Thanks in advance,

Angela


My System SpecsSystem Spec
.
21 Feb 2012   #2
GEWB

Linux (Mint is primary) / XP, Win7 Home / Win7 Pro, Ultimate / Win8.1 / Win10 archived VM
 
 

Not clear about the conditions...

  • Are you trying to log in remote (from a home office)?
  • Is the office behind a firewall?
  • Did the workstation access the Exchange server correctly FROM THE OFFICE or from a remote location (your home office) before adding a new account?

Regards,
GEWB
My System SpecsSystem Spec
21 Feb 2012   #3
angelate

Windows 7 Professional 32 bit
 
 

Hi GEWB,
Thanks for replying. I'm very new to this, so here goes more info.

Are you trying to log in remote (from a home office)? - yes and VPN has been turned off due to security reasons
Is the office behind a firewall? Most likely, Symantec. In my PC nothing else than avast
Did the workstation access the Exchange server correctly FROM THE OFFICE or from a remote location (your home office) before adding a new account? It worked fine last time I was in the office (couple of months ago).
My System SpecsSystem Spec
.

21 Feb 2012   #4
angelate

Windows 7 Professional 32 bit
 
 

Update: I tried to configure my account in a brand new notebook and it does not work either.
I also configured my account on my mobile and it works (except calendar does not sync - I still need to look at that).

Is there anything else I can do on my side? I cannot change/check any Exchange or server settings I can only do stuff in my pc and clean up any stored info in registries, etc.

Any ideas are more than welcome :-)
My System SpecsSystem Spec
21 Feb 2012   #5
GEWB

Linux (Mint is primary) / XP, Win7 Home / Win7 Pro, Ultimate / Win8.1 / Win10 archived VM
 
 

Hello Angela -

Sounds like you need to VPN into your network. Contact the system administrator to get the VPN software and settings, tokens, etc. Once you have the software, files and settings, it is simple to get set up and running.

It worked in the office because you were behind the office firewall.

Regards,
GEWB
My System SpecsSystem Spec
21 Feb 2012   #6
angelate

Windows 7 Professional 32 bit
 
 

I was afraid of that, the VPN is so slow that for every click I can check out 3 posts in 9gag...

But hey, thanks for replying and hopefully this will be solved soon.

Have a nice day (or night, depending on your time zone)

Angela
My System SpecsSystem Spec
21 Feb 2012   #7
GEWB

Linux (Mint is primary) / XP, Win7 Home / Win7 Pro, Ultimate / Win8.1 / Win10 archived VM
 
 

Hello Angela -

I understand the slow connection! I also work remote (75% of the year) and need to VPN to the office. I need to run a sizable application over the VPN and transfer large or numerous files.

Good luck (and good night - my time zone).

Regards,
GEWB
My System SpecsSystem Spec
Reply

 Outlook 2010: the connection to microsoft exchange is unavailable




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Win 7, office 2010, Outlook is not pushing outbox with Exchange.
Hello everyone, Want to first start off by thanking you for taking the time to look at my problem with Outlook. First the background: I work as IT for our company but I myself am having an issue with a new change in the company that happened last weekend. We moved to an outsourced Exchange...
Microsoft Office
Outlook 2010 Using Exchange - Strikethrough after importing PST File
After I imported a pst into my mailbox(using the option to replace duplicates) I know have strikethroughs on all of the duplicates that should have been replaced. How can I get rid of these messages. I have also checked and the messages are not set to expire.
Microsoft Office
Outlook 2010 doesn't save password (Exchange)
Hello, An issue with Outlook 2007 in combination with my Microsoft Exchange e-mail account was that it couldn't remember the password and I had to enter it every time I started Outlook. This was solved by adding a credential through 'control user passwords2', a workaround which can be found on...
Microsoft Office
Export Outlook 2010 Exchange content from one computer to another?
Hello folks, I know with pop3 account it's quite easy: export everything to .PST and import with new computer. Is something like this possible with Exchange server accounts? Last time I tried (importing PST into Outlook exchange account) import went ok, all emails were there, calendar...
Microsoft Office
Microsoft Exchange 2010
Hi all, is anyone aware of a website that sells Microsoft Exchange 2010 for a monthly fee, as i know that VPS providers sell you Windows Server 2008 r2 for e.g 10 a month. Is there any website you are aware of that does this for Microsoft Exchange 2010? Many thanks,
Software
Microsoft Exchange / Outlook 2007 via VPN
Hello, I am having a problem Opening Microsoft Outlook 2007. I have two computers side by side. One is running Vista Ultimate the other is Windows 7 Beta 32-bit. I connect to my LAN via SonicWall Global VPN Client. I am trying to configure my Outlook 2007 Exchange account on the...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App