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Windows 7: Outlook 2010 won't send - straight to outlook


23 Feb 2012   #1

xp
 
 
Outlook 2010 won't send - straight to outlook

When I'm at work outlook 2010 will send e-mails without any problems.
When I go home after work and try to send an e-mail, they go straight to the outbox folder. They won't send until I'm back at work the following day. I don't understand.

Any help will be appreciated. Thanks


My System SpecsSystem Spec
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23 Feb 2012   #2

32bit: XP, Win7 H.P. / 64bit: 2008R2, Win7 Pro, Ultimate / Several flavors of Linux
 
 

Insufficient information -

Is this a laptop that you use at the office and then also use at home?

Regards,
GEWB
My System SpecsSystem Spec
23 Feb 2012   #3

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

When you're at home and have an email you want sent in the Outbox, click on the "Send/Receive all Folders".

See if that sends it out.
My System SpecsSystem Spec
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27 Feb 2012   #4

xp
 
 

Yes it's a laptop. I'm not sure what to do.

I've tried clicking on the send/receive folder and it still goes to the outbox folder.

thanks for any help.
My System SpecsSystem Spec
27 Feb 2012   #5

xp
 
 

and yes, I use it both at home and work.

it works fine at work, but at home i try to send an e-mail and it goes straight to the outbox folder... until I get back to work... then it sends the e-mail first thing.
My System SpecsSystem Spec
27 Feb 2012   #6

Windows 7 Ultimate SP1 64-Bit
 
 

When you're at home, are you still connected to your domain at work?

I'm just wondering whether setting up a different profile for home use is a possible solution.

How to create and configure an email profile in Outlook 2010, Outlook 2007, and Outlook 2003
My System SpecsSystem Spec
27 Feb 2012   #7

32bit: XP, Win7 H.P. / 64bit: 2008R2, Win7 Pro, Ultimate / Several flavors of Linux
 
 

Could be a firewall issue - you may need to VPN in to use the existing profile OR follow seavixen32's advise and establish a new profile to use outside of the office.

Regards,
GEWB
My System SpecsSystem Spec
27 Feb 2012   #8

xp
 
 

At work we just connect to the Wireless and it's a simple workgroup. We don't use VPN. it's actually for a school principal. Not sure how she connects at home. She mentioned that her Ipad will send and receive at both home and school. But I was thinking it has to do will smtp settings.

Someone mentioned to change the smtp settings to smtpa and change the port to 587... I haven't got to do this yet, but will in the next few hours and will update the post to see if that'll work.

Any other suggestions? Thanks for the help
My System SpecsSystem Spec
27 Feb 2012   #9

Windows 7 Ultimate SP1 64-Bit
 
 

You're welcome.

I don't have any other ideas off the cuff - best to wait until you've reconfigured your Outlook account settings.
My System SpecsSystem Spec
22 May 2012   #10

Windows 7 32 bit
 
 

I was having a similar issue. At home, using wireless, any emails I sent would sit in my outbox regardless of anything I did. I would then take my laptop into my office, plug into the LAN and and any emails in my outbox would be sent.

This evening while at home again, I went into manage my account >more settings >advanced and changed the Outgoing SMTP from 25 to 587. That now allows me to send emails from my home wireless.
My System SpecsSystem Spec
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 Outlook 2010 won't send - straight to outlook




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