Windows 7: Outlook 2010 won't send - straight to outlook

diabetic201 · 23 Feb 2012

When I'm at work outlook 2010 will send e-mails without any problems.
When I go home after work and try to send an e-mail, they go straight to the outbox folder. They won't send until I'm back at work the following day. I don't understand.

Any help will be appreciated. Thanks

GEWB · 23 Feb 2012

Insufficient information -

Is this a laptop that you use at the office and then also use at home?

Regards,
GEWB

DavidW7ncus · 23 Feb 2012

When you're at home and have an email you want sent in the Outbox, click on the "Send/Receive all Folders".

See if that sends it out.

diabetic201 · 27 Feb 2012

Yes it's a laptop. I'm not sure what to do.

I've tried clicking on the send/receive folder and it still goes to the outbox folder.

thanks for any help.

diabetic201 · 27 Feb 2012

and yes, I use it both at home and work.

it works fine at work, but at home i try to send an e-mail and it goes straight to the outbox folder... until I get back to work... then it sends the e-mail first thing.

seavixen32 · 27 Feb 2012

When you're at home, are you still connected to your domain at work?

I'm just wondering whether setting up a different profile for home use is a possible solution.

How to create and configure an email profile in Outlook 2010, Outlook 2007, and Outlook 2003

GEWB · 27 Feb 2012

Could be a firewall issue - you may need to VPN in to use the existing profile OR follow seavixen32's advise and establish a new profile to use outside of the office.

Regards,
GEWB

diabetic201 · 27 Feb 2012

At work we just connect to the Wireless and it's a simple workgroup. We don't use VPN. it's actually for a school principal. Not sure how she connects at home. She mentioned that her Ipad will send and receive at both home and school. But I was thinking it has to do will smtp settings.

Someone mentioned to change the smtp settings to smtpa and change the port to 587... I haven't got to do this yet, but will in the next few hours and will update the post to see if that'll work.

Any other suggestions? Thanks for the help

seavixen32 · 27 Feb 2012

You're welcome.

I don't have any other ideas off the cuff - best to wait until you've reconfigured your Outlook account settings.

orbrewersfan · 22 May 2012

I was having a similar issue. At home, using wireless, any emails I sent would sit in my outbox regardless of anything I did. I would then take my laptop into my office, plug into the LAN and and any emails in my outbox would be sent.

This evening while at home again, I went into manage my account >more settings >advanced and changed the Outgoing SMTP from 25 to 587. That now allows me to send emails from my home wireless.

Windows 7: Outlook 2010 won't send - straight to outlook

Outlook 2010 won't send - straight to outlook problems?